Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic

ADRIAN BULIGA

London

Summary

Accomplished professional specializing in customer service, team leadership, and financial operations. Expertise in problem-solving and decision-making, with a focus on optimizing logistics for both international and domestic operations. Proven success in store management, including opening and closing procedures, ensuring efficient operations. Committed to utilizing skills to enhance organizational performance in dynamic environments.

Overview

7
7
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work history

Store Supervisor

Crystal Palace FC Store
London
07.2024 - 05.2025
  • Manage day to day store operations, ensuring high levels of customer satisfaction and efficient service delivery
  • Handle customer queries, resolve issues, and manage communications through calls, emails, and in-person interactions
  • Oversee financial operations, including daily banking and cash handling, ensuring accuracy and compliance with company policies
  • Coordinate domestic and international parcel shipments through Royal Mail, ensuring timely and efficient dispatch
  • Implement problem-solving techniques to address and resolve operational challenges effectively

Retail Section Coordinator

Arsenal FC
03.2024 - 07.2024
  • Coordinated a team of casual and match-day workers to ensure smooth store operations during peak periods
  • Monitored local competition and proposed strategies to enhance sales and profitability
  • Delivered an excellent in-store experience, including inventory replenishment, stock management, and customer service
  • Directed resources effectively during match days and store events, ensuring operational success
  • Achieved and surpassed store KPIs through strategic planning and execution

Football Specialist

Adidas Flagship LDN
09.2023 - 02.2024
  • Enhanced expertise in football products and industry trends through regular training and development
  • Provided team briefings on emerging industry developments to maintain a competitive edge
  • Advised teams on compliance with service requirements and legal frameworks

Senior Sales Footwear Specialist/Supervisor

Adidas
07.2022 - 09.2023
  • Delivered excellent customer service by managing orders and addressing customer inquiries promptly
  • Identified and improved weak areas in sales processes to optimize performance
  • Coached and guided team members to achieve individual growth and sales targets
  • Maintained organized, clean workspaces to foster a productive environment

Team Leader/Stockroom Assistant

Arket
02.2019 - 07.2022
  • Provided personalized customer service by understanding individual needs and preferences
  • Built strong relationships with customers, encouraging repeat business
  • Balanced customer assistance with routine operational tasks efficiently

Key Holder

Calvin Klein
London
08.2018 - 02.2019
  • Assisted with daily operations at Calvin Klein, maintaining a strong focus on customer satisfaction
  • Demonstrated excellent product knowledge to assist customers with purchases.
  • Assumed responsibility for cash handling and financial transactions.

Education

Bachelor of Business -

International Football Business
London
09.2021 - 02.2024

Skills

  • Customer Service
  • Team Leadership & Coordination
  • Financial Operations
  • Problem Solving & Decision Making
  • Time Management
  • International & Domestic Logistics
  • Store opening and closing
  • Shop floor management

Languages

English
Fluent
Romanian
Native

Certification

  • Level 1 Opposition Analysis in Football
  • Level 1 Talent Identification in Football
  • Level 1 Technical Scouting in Football

Timeline

Store Supervisor

Crystal Palace FC Store
07.2024 - 05.2025

Retail Section Coordinator

Arsenal FC
03.2024 - 07.2024

Football Specialist

Adidas Flagship LDN
09.2023 - 02.2024

Senior Sales Footwear Specialist/Supervisor

Adidas
07.2022 - 09.2023

Bachelor of Business -

International Football Business
09.2021 - 02.2024

Team Leader/Stockroom Assistant

Arket
02.2019 - 07.2022

Key Holder

Calvin Klein
08.2018 - 02.2019

Similar Profiles

Create profile
ADRIAN BULIGA