Adrian Duta

• Design and implementation of test cases based on requirements, covering both manual and automated testing.

• Testing cybersecurity features, ensuring compliance with security standards.

• Configuration, maintenance, and updates of hardware equipment (mainly Linux-based).

• Test execution, documentation, and reporting, including evaluation of coverage, traceability, and progress.

• Support and maintenance of test environments, tools, and simulation frameworks.

• Design and implementation of test cases for unit and subsystem testing, based on requirements.

• Development of test programs and test data, including automation of test cases.

• Execution and evaluation of automated tests, ensuring coverage, traceability, and progress tracking.

• Support and maintenance of test environments, tools, and simulation frameworks.

• Test documentation and reporting to track testing progress and results.

• Managing daily team operations, ensuring alignment with company objectives.

• Setting timelines and delegating tasks to meet performance targets.

• Motivating and training team members to fulfill their potential.

• Conducting quarterly performance reviews and providing constructive feedback.

• Driving company growth by leading a high-performing team.

• Executing smartphone test cases (functional, performance, and compatibility) based on project requirements, including field and drive tests.

• Identifying, reproducing, and reporting bugs, capturing logs for R&D, and tracking issues in the bug tracking system.

• Collaborating with R&D engineers and operators to resolve open bug tickets and technical issues.

• Investigating issues reported by the after-sales team to ensure product quality.

• Facilitated proactive communication and fostered strong teamwork, enhancing project accuracy and collaboration.

• Providing technical support for desktops, laptops, and IT services via phone, email, chat, and web.

• Diagnosing and troubleshooting system, network, and software issues, including hardware faults.

• Managing Active Directory, Outlook issues, and ticketing systems to ensure efficient problem resolution.

• Testing and evaluating new technologies to enhance IT support services.

• Delivering clear and professional communication in an international voice support environment.