Professional & collaborative Key Accounts Manager with demonstrated success & expertise for more than 7 years in partnerships & networks building, negotiating & business development, retaining key accounts and enhancing profit channels.
Strong analytic, quantitative and technical aptitude with great attention to detail & with robust background in customer relationship management. Self-motivated, driven and adaptable with proven track record of exceeding goals & expectations.
Proven ability to thrive in high pressure & challenging environments. Striving to always exceed targets, goals & expectations while maintaining professionalism & integrity.
Overview
8
8
years of professional experience
Work History
Senior Sales Key Accounts Manager
Diversey (A Solenis Company)
08.2017 - Current
Managing, maintaining & growing mega/key accounts (B2B) business in the BSC market. (Private & Public Co., Real Estate Development, FM Business, Banks, Distributors).
Survey BSC market potential, identifying / addressing opportunities for new customer acquisitions as well as within the existing accounts providing the optimum solutions & value proposition. Business development & action plans to ensure maximum market penetration & business growth, improve short & long-term sales, earnings & business relationships. Achieve sales & profitability targets, while returning value & savings to the customers through cross/range selling. Expanding & diversification of the sales opportunities / funnel (Sales Force) to always ensure maximum success ratio & new business deals to meet & exceed the Org. goals & targets.
Annual sales budgeting & planning (AOP Building) for the BSC Sector in Egypt
Sales & Operation Plan building (S&OP Forecasting) in collaboration with the supply chain for the BSC Sector in Egypt to ensure the maximum forecast accuracy & products availability.
P&L analysis, pricing strategy & proposals for the new / existing customers.
Planning, communicating & implementing price increase plans & negotiating with the existing customers.
Expanding & diversification of the sales opportunities / funnel (Sales Force) to always ensure maximum success ratio, meet & exceed the Org. goals & targets as well as customer satisfaction
Perform sales activities & service portfolio plan for mega/key accounts, technical /financial presentations, demonstrations, trainings & audits for our products / solutions / services that meets / exceeds customer needs & expectations, conduct customer improvement & saving projects, regular visits & checkups on customers’ satisfaction level, improving business relationships & negotiating on technical / commercial matters.
Perform quarterly Business Reviews with customers to improve & build customer awareness, product knowledge, brand loyalty, value proposition, satisfaction level & long business partnership. improve short & long-term sales, earnings & business relationships
Perform monthly / quarterly Business Reviews with the high-level management & country director (internally), manipulates data, develops charts, diagrams & reports to track / focus on progress, achievement & results for the planned goals, mission, vision & policies.
Focus on learning, development & self-improvement as it’s the key for success by utilizing all tools & resources to grow, maintain & sustain the business.
Stay informed about market & industry trends as well as competitors to stay ahead in the market.
Junior Auditor - KPMG (Hazem Hassan)
KPMG - Public Accountants & Consultants
12.2016 - 07.2017
Performing audit on all stages.
Preparation of the financial statements and its notes.
Performing financial analysis to discover any deviation in accounts.
Coordinated, managed and implemented auditing projects and prepared for evaluation.
Interviewed auditees to gather data needed to conduct audits.
Follow established auditing processes to meet internal and regulatory requirements.
Analyze data and findings to prepare reports detailing financial information.
Education
Bachelor Degree of Commerce - Accounting (English) - Accounting (Faculty of Commerce) - English Section
Faculty of Commerce (English) - Grade: Very Good
Alexandria University, Egypt
05.2015
Skills
Excellent Professional Communication, Negotiation, Presentation & Sales Skills
Time Management, Multi-tasking, Project Leadership & high problem-solving skills
Proven ability to thrive in high pressure & challenging environments
Anticipation & Risk Management
Being Inclusive, Proactive, Customer Driven, Always Improving, Bias for Action & Accountable for results
Adaptability, Fast Learning, Self-Motivated, high responsiveness & engagement
Striving to exceed targets, goals & expectations while maintaining professionalism & integrity
Excellent Command of Microsoft Office Apps
Sales Force (CRM) & SAP
Languages
Arabic
Native language
English
Proficient
C2
Timeline
Senior Sales Key Accounts Manager
Diversey (A Solenis Company)
08.2017 - Current
Junior Auditor - KPMG (Hazem Hassan)
KPMG - Public Accountants & Consultants
12.2016 - 07.2017
Bachelor Degree of Commerce - Accounting (English) - Accounting (Faculty of Commerce) - English Section
Faculty of Commerce (English) - Grade: Very Good
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