Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alex Moldovan

Alex Moldovan

Customer Care Representative
Cluj-Napoca

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Customer Care Representative

Yardi ( Rentgrow )
01.2023 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained a high level of product knowledge to provide accurate information and support to customers.
  • Navigated multiple computer systems and applications to find information.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Logged call information and solutions provided into internal database.

Kitchen Chef

Spoon Basildon ( UK )
03.2018 - 11.2022
  • Continuously improved culinary skills by attending industry workshops, conferences, and other professional development opportunities.
  • Optimized food costs through careful ingredient sourcing and efficient preparation techniques.
  • Collaborated with front-of-house staff to ensure seamless communication and top-notch service.
  • Contributed to a positive workplace culture by promoting open communication, teamwork, and mutual respect among kitchen staff members.
  • Established strong relationships with local vendors, ensuring access to the freshest ingredients for daily use.
  • Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.

Sales Agent Representative

Dormeo
06.2017 - 02.2018


  • Provided exceptional customer service, resulting in high levels of customer satisfaction and repeat business.
  • Developed tailored solutions for clients based on their unique needs and challenges, creating customer loyalty and trust.
  • Continuously updated product knowledge through training sessions and independent research, ensuring accurate information was relayed to customers.


Education

High School Diploma -

Liceul Vocational De Arte
Târgu Mureş, Romania
05.2001 -

Skills

    Data Entry

    Customer Service

    Database Research

    Documentation And Reporting

    Computer Skills

    Multitasking Abilities

    Problem-Solving abilities

    Good writing and communication skills

Languages

Romanian
Native language
English
Proficient
C2

Timeline

Customer Care Representative

Yardi ( Rentgrow )
01.2023 - Current

Kitchen Chef

Spoon Basildon ( UK )
03.2018 - 11.2022

Sales Agent Representative

Dormeo
06.2017 - 02.2018

High School Diploma -

Liceul Vocational De Arte
05.2001 -

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Alex MoldovanCustomer Care Representative