Alexandra Calota

I worked with the stakeholders, from business areas to clarify and document the necessary requirements for our project. Our main focus was to ensure that these requirements aligned with our goals.

Afterward I conducted an analysis of our existing business processes identifying areas where we could make improvements and achieve efficiency.

Throughout the project I closely collaborated with the development team to translate the business requirements into technical specifications. This ensured that everyone involved had an understanding of what needed to be achieved.

One of my responsibilities was facilitating communication between the business and IT teams. By bridging this gap we were able to ensure that everyone shared an understanding of project objectives and deliverables.

Collaboration tools used: Confluence, JIRA, Slack, Box,

During my role as Business Development Leader, I have grew, maintained and improved client relationship and satisfaction;

Also, I have build offerings and cost estimations based on client's requirements;

I have maintained a strong relationship with Sales and Solutioning team;

Keeping a strong collaboration with the technical team was one of my main focuses in order to ensure the alignment of solutions with client needs;

Engagement Manager
I have build, maintain and develop positive client relationships within more than 40 projects located in Europe.

Regular meeting were being conducted with existing clients in order to provide them information about their project and also transparency;

I have mentored and coached junior members of the team, enhancing their performance and career development;
Assessing and prioritizing client's needs by implementing cohesive projects that improve the operational and functional procedures.
I oversaw all projects, being the first point of contact with all clients, maintaining a constant connection between internal and external shareholders in order to strengthen partnerships

Also, I was the main point of contact between technical team and the client.

Sales Enablement & Engagement PM Assistant

Worked closely with sales team and became more client-oriented, started to better organize my work-load and become more focused on ensuring impeccable Customer Services;
Coordinated multiple Sales Enablement Campaigns for cloud offering in Europe, the Middle East and Africa;
Keeping and promoting strong relationships with existing and potential clients;
Developed excellent Time Management Habits, delivering on time with no defects;

Increased the cloud offering awareness of our projects through marketing campaigns;

PM Assistant

During my first year at IBM I have worked as Project Manager Assistant, handling different administrative tasks that have helped the well-function of activities;
General duties included, but were not limited to: planning meetings, staffing, creating communication plans and on/off-boarding activities;
Also, I prepared meeting agendas and associated attachments as requested by PM;
I have developed time management and organizational skills, as well as efficient communication abilities

I have facilitated the communication between team members and stakeholders by keeping them informed about any updated in the project