ALEXANDRA CÎRSTEA

Data entry and management

• Entering data into the company’s IT systems, including: seed procurement contracts prices, quantities, and delivery terms.
• Updating databases with information on suppliers, customers, and products.
• Electronic and/or physical archiving of commercial documents.

Data processing and validation

• Verifying the accuracy of entered data (quantities, prices, units of measurement).
• Reconciling contract data with delivery notes, invoices, and goods receipt notes.
• Identifying and reporting discrepancies or errors to commercial managers.
• Complying with internal procedures and commercial/fiscal legislation.

Support for commercial activities

• Providing support to the procurement and sales teams (reports, consolidated summaries).
• Preparing documentation required for audits.
• Collaborating with logistics, accounting, and production departments.

Reporting and analysis

• Generating periodic reports on: volumes of seeds procured, available stock levels, price trends.
• Submitting reports to management or other departments.
• Automation and optimization of report workflows via Power Query

Compliance and confidentiality

• Ensuring the confidentiality of commercial data.
• Meeting deadlines and data quality standards.
• Applying internal information security policies.

Other responsibilities

• Participated in workflow and reporting process improvements, enhancing overall efficiency within commercial operations.
• Provided administrative support for commercial activities.
• Drafted seed procurement contracts and prepared initial contract templates.
• Reviewed completed work, checking for and resolving grammar, spelling and processing errors.
• Conducted research, obtaining information for incomplete documents and materials.

• Front-desk management and professional reception of visitors and clients
• Telephone and email handling; internal and external correspondence
• Managed phone calls to ensure seamless communication across the company.
• Calendar management, meeting scheduling, and administrative coordination
• Administrative support to management and departments
• Handling of confidential information in compliance with company policies
• Preparation and archiving of documents, reports, and correspondence
• Coordinated business travel, including flights, accommodation, and transport bookings, to support staff mobility.
• Meeting room and hotel reservations for staff and business partners
• Organised office supplies and workspaces to enhance efficiency. and general secretarial duties

• Delivered exceptional customer service by greeting customers, addressing inquiries, and providing product or service information.
• Handling payment processing, including cash, credit, and debit transactions, ensuring accuracy and security.
• Processing transactions accurately and efficiently using various point-of-sale (POS) systems, including cash registers and barcode scanners.
• Maintaining and balancing the cash drawer, managing discrepancies, and ensuring a smooth operation.
• Collaborated effectively with team members to enhance customer experience and maintain operational efficiency.
• Assisted in inventory management by monitoring stock levels and replenishing stock.

• Provided expert reader advisory services, recommending books, articles, and other resources tailored to patrons’ interests and informational needs.
• Developed and executed engaging library programmes, promoting community involvement through book clubs, workshops, and children’s storytime sessions.
• Managed cataloging and metadata processes, creating precise bibliographic records and ensuring accurate metadata for efficient access and retrieval of library materials.
• Maintained up-to-date records of library inventory with computerised systems management skills.

• Expertly prepared a variety of coffee beverages, ensuring the highest quality standards and consistency in every order.
• Delivered exceptional customer service, creating welcoming atmosphere and enhancing customer experience.
• Resolved customer concerns professionally and promptly, achieving high levels of customer satisfaction.
• Managed stock levels through effective inventory control and ordering, ensuring supply met customer demand.