Microsoft Excel
Alexandra Georgescu
Bucharest
Summary
Dynamic administrative professional with exceptional multitasking skills and expertise in managing diverse office functions. Known for high-quality performance under pressure, advanced problem-solving abilities, and meticulous attention to detail. Proven success in driving workflow improvements through strategic planning and resource allocation. Skilled in fostering teamwork and collaboration, providing effective leadership, and handling complex technical tasks with ease.
Overview
8
8
years of professional experience
12
12
years of post-secondary education
10
10
Certifications
Work History
Content Production Support Coordinator
Fashion Days Group
05.2021 - 09.2024
- Allocating resources efficiently on a daily basis, including task assignment and management of issues and unforeseen situations;
- Resolving complaints regarding non-compliant products received via email, preparing reports on undocumented products from both warehouses, and completing a daily activity status report;
- Managing large volumes of campaigns, ensuring timely completion of tasks and effective communication with team;
- Developing and implementing formulas in Excel to streamline workflow efficiency;
- Providing training to new colleagues, both to teach them Excel and to familiarize them with the workflow;
- Active participation in the implementation of a new project within the team;
- Providing consistent support and feedback to the team;
- Worked with other departmental staff to answer questions and resolve problems;
- Conducted thorough assessments to identify client needs and develop appropriate support interventions, resulting in improved client outcomes.
Commercial Assistant
Fashion Days Group
09.2019 - 05.2021
- Created, edited, and forwarded spreadsheets and documents.
Listed new campaigns in the FashionDays and eMAG databases; - Documented new campaigns for publication on the website, using photos provided by the supplier or physical samples;
- Optimized the documentation process based on supplier-provided photos, reducing campaign processing time by 30%;
- Managed complex projects from conception to completion, ensuring all deadlines were met while maintaining attention to detail;
- Contributed to the creation of a template that enabled the automation of the listing process.
Administrative Aide
S.C. Profesional Service Gsm S.R.L.
11.2016 - 1 2018
- Creating and managing necessary documents for the reception of goods and services, including delivery notes and invoices;
- Maintaining and organizing documents related to repairs, orders, and customer history;
- Ordering spare parts and consumables needed for repairs and managing the stock of products;
- Informing customers about the status of repairs and associated costs;
- Continuously seeking methods to improve daily operations, client communication, recordkeeping, and data entry for enhanced efficiency.
Call Center Telemarketer
Webhelp Romania Beta
06.2016 - 09.2016
- Followed up with customers to solicit further sales;
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses;
- Provided information about available products and services, membership details, and purchase advantages;
- Managed a high volume of calls daily (approximately 50 calls per day to customers) while maintaining professionalism and efficiency.
Education
Bachelor's Degree in Engineering And Management - Engineering And Business Management
University POLITEHNICA of Bucharest
Bucharest, Romania 05.2015 - 06.2019
Psychopedagogical Module Level I -
University POLITEHNICA of Bucharest
04.2001 - 2018
High School Diploma -
"Virgil Madgearu" Economic College of Bucharest
Bucharest, Romania 05.2011 - 05.2015
Economic Activities Technician Certificate -
"Virgil Madgearu" Economic College of Bucharest
Bucharest, Romania 05.2011 - 05.2015
ECDL Certification -
Virgil Madgearu Economic College of Bucharest
Bucharest, Romania 04.2001 - 2013
Skills
- Multitasking Abilities
- Time management skills
- Problem-solving abilities
- Workflow Improvement
Certification
English Language Course Post-Intermediate Level B2
Software
Microsoft PowerPoint
Microsoft Word
Microsoft Access
Additional Information
Category B driving license
Languages
English
Timeline
Content Production Support Coordinator
Fashion Days Group
05.2021 - 09.2024
Commercial Assistant
Fashion Days Group
09.2019 - 05.2021
Administrative Aide
S.C. Profesional Service Gsm S.R.L.
11.2016 - 1 2018
Call Center Telemarketer
Webhelp Romania Beta
06.2016 - 09.2016
Bachelor's Degree in Engineering And Management - Engineering And Business Management
University POLITEHNICA of Bucharest
05.2015 - 06.2019
High School Diploma -
"Virgil Madgearu" Economic College of Bucharest
05.2011 - 05.2015
Economic Activities Technician Certificate -
"Virgil Madgearu" Economic College of Bucharest
05.2011 - 05.2015
Psychopedagogical Module Level I -
University POLITEHNICA of Bucharest
04.2001 - 2018
ECDL Certification -
Virgil Madgearu Economic College of Bucharest
04.2001 - 2013
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