Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Accomplishments
Timeline
Generic

Alexandra Haritini Iutis

Bucharest,Romania

Summary

Accomplished professional with extensive expertise in resource optimisation, business strategy formulation, and ethical decision making. Demonstrates proficiency in direct channel experiences, data analytics and interpretation, and business development. Adept at cross-functional collaboration, operations oversight, and organisational structuring. Known for a proactive approach and visionary thinking, fostering community relations and time efficiency. Skilled in effective delegation, policy enforcement, change implementation, and strategic planning. Possesses strong communication proficiency, crisis management capabilities, budget control aptitude, risk assessment skills, and market analysis expertise. Committed to integrity and ethics with a focus on achieving organisational goals through inspirational motivation and strategic consultancy.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

21
21
years of professional experience
16
16
years of post-secondary education
1
1
Certification

Work History

Director of health standards department

National Authority of Quality Management
Bucharest, Romania
09.2024 - Current
  • Identified and resolved operational issues impacting productivity and performance.
  • Established solid partnerships for enhanced presence.
  • Championed change initiatives within the organisation for streamlined operations.
  • Implemented company policies and legal guidelines.
  • Provided strategic insights for informed decision-making to board of directors.
  • Coordinated large scale projects with successful outcomes.
  • Monitored operations to assess and highlight results.
  • Fostered a positive work environment, increased employee morale.
  • Directed cross-functional teams, fostering collaboration and achieving project milestones.
  • Led team to streamline operations by implementing new strategies.
  • Supervised and developed high-achieving staff, providing orientation, training, support and direction.
  • Optimised resource allocation to maximise productivity.
  • Recruited and managed senior staff with focus on delivering clear results.
  • Spearheaded strategic planning and decision-making processes aligning with mission and stakeholder interests.
  • Worked with board of directors to establish objectives and decisively lead operations.
  • Supervised staff training programmes with focus on skill enhancement.
  • Spearheaded strategic planning initiatives, aligning organisational objectives with long-term goals.

Coordinator of research and education department

National Authority of Quality Management in Health
Bucharest, Romania
08.2021 - 09.2024
  • Analizing the process of the evaluation and the accreditation of hospitals in Romania
  • Creating educational programs in order to ensure the improvement of the quality of health services and patient safety
  • Coordination of the monitoring process for the accredited hospitals
  • Monitored health and safety measures for guaranteed compliance.
  • Coordinated project tasks for successful and timely completion.
  • Conducted comprehensive research to provide valuable insights for strategic planning.
  • Improved workflow efficiency by developing process improvements.
  • Translated senior management directives into actionable front-line policies and implemented changes with staff.
  • Collaborated across departments for strategic planning purposes.
  • Enhanced team productivity with efficient delegation of tasks.
  • Managed databases and information systems, maintaining accurate and accessible records.
  • Maintained all project documentation, guaranteeing accuracy and accessibility.
  • Coordinated project meetings, documenting key action items and decisions.

Medical director

HClinique
Constanta, Romania
01.2015 - 07.2021
  • Coordination of all the medical activities of the medical and auxiliary staff, implementing the quality management systems, ensuring the prevention and control of infections associated with medical care, creating the optimal environment for medical activities, organizing medical trainings for internal and external collaborators
  • The recording in the personal file of all prophylactic acts
  • Setting up the primary record (electronic or consultation register, file)
  • The retraining of the average health personnel regarding the competences in the current activity, including ensuring sterilization and the functional circuits of the instruments
  • Specialist consultations and diagnosis of patients
  • Prescribing treatments, drawing up prescriptions and identifying the need for hospitalization
  • Permanent monitoring of patients, supervision of the administration of prescribed treatments
  • Continuous information on the newest and most effective diagnostic and treatment methods in the field
  • Evaluated resource and service use to maximise department productivity.
  • Delegated clinical nursing tasks to meet patients' care requirements.
  • Coordinated multi-disciplinary teams to ensure high-quality patient care.
  • Developed strategic plans, resulting in enhanced clinical services.
  • Developed and delivered integrated clinical governance systems to assure high quality care.
  • Presented financial forecasts to assess progress against targets.
  • Managed medical emergencies efficiently, ensuring optimal patient outcomes.
  • Assessed clinical care provisions to meet required safety standards.
  • Ensured compliance to medical regulations, maintaining an impeccable safety record.
  • Recruited committed, hardworking clinical teams for reliable care services.
  • Facilitated training sessions for continuous professional development of staff members.
  • Evaluated staff performances regularly to maintain highest levels of professionalism.
  • Achieved operational efficiency by managing medical resources effectively.
  • Oversaw budgeting and financial planning activities achieving cost efficiency across the board.
  • Applied changing health care legislation for full practice compliance.
  • Increased staff productivity with regular performance reviews.
  • Represented practice services at media interviews and public hearings.
  • Reviewed and updated clinical guidelines for best practice adherence by the team members.
  • Introduced innovative medical procedures, resulting in better patient satisfaction scores.
  • Promoted sound financial management to achieve establishment targets.
  • Managed daily service operations through strategic care planning.
  • Directed all clinical operations for effective team management.
  • Planned annual budgets to meet operational needs within financial targets.
  • Evaluated performance reports to monitor practice progress.
  • Attended health conventions to monitor product and service evolutions.
  • Managed teams by overseeing hiring, training and professional growth of employees.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Analysed data and information to identify issues and create tailored solutions.
  • Conducted intensive safety audits and investigated reported issues, accidents and near-misses.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Successfully delivered on tasks within tight deadlines.
  • Applied positive customer service approach to increase satisfaction levels.

Specialist dentist

General direction of social assistance
Constanta, Romania
01.2016 - 01.2018
  • Performed dental procedures, including extractions and restorative work.
  • Conducted routine check-ups, catching early signs of oral disease.
  • Resolved emergency situations promptly provided relief from severe toothache.
  • Communicated one-on-one with patients during consultative appointments to explain treatment plan and educate on upcoming procedures.
  • Executed surgical extractions with minimal discomfort for patients.
  • Completed root canal procedures to treat nerve and dental pulp issues and prevent further damage to teeth and gums.
  • Diagnosed general diseases with oral manifestations such as diabetes, offering advice and referrals to patients as required.
  • Evaluated teeth for problems such as misalignment and dental caries.
  • Developed patient-focused dental care plans, building and establishing loyal and satisfied client base.
  • Implemented infection control protocols to maintain safe clinical environment.
  • Created tailored short-term orthodontic plans to meet patient needs.
  • Attained high patient satisfaction with gentle and considerate approach.
  • Educated patients on oral health practices, promoting preventive care.
  • Managed patient records and maintained confidentiality in accordance with regulations.
  • Educated patients on oral and tooth health as a preventative measure to minimise future issues.
  • Participated in professional development courses to remain updated on latest dental practices.
  • Promoted healthy, safe and supportive environment for both patients and staff members alike.
  • Checked teeth for signs of decay with visual, manual and radiographic assessments.
  • Educated patients and families about dental issues and proper oral care to prevent dental decay and disease.
  • Taught children how to properly brush and floss for optimal dental health.
  • Improved patients' comfort with calm and professional care, explaining procedures, answering questions and carefully managing pain.

Medical director

IDS Laboratories
Constanta, Romania
09.2014 - 07.2015
  • Set and monitored performance targets for optimised service-user care.
  • Modernised career and development opportunities to achieve recruitment and retention targets.
  • Achieved operational efficiency by managing medical resources effectively.
  • Attended health conventions to monitor product and service evolutions.
  • Collaborated with external providers to meet patient care continuity needs.
  • Monitored new developments in clinical practice to innovate current working policies.
  • Defined leadership strategy to achieve clinical requirements and maintain exceptional patient care.
  • Improved resource availability through streamlined diagnostic services.
  • Presented financial forecasts to assess progress against targets.
  • Managed daily service operations through strategic care planning.
  • Assessed clinical care provisions to meet required safety standards.
  • Ensured compliance to medical regulations, maintaining an impeccable safety record.
  • Recruited committed, hardworking clinical teams for reliable care services.
  • Collaborated with senior staff to maximise opportunities from research and innovation programmes.
  • Evaluated performance reports to monitor practice progress.
  • Oversaw budgeting and financial planning activities achieving cost efficiency across the board.
  • Directed all clinical operations for effective team management.
  • Applied changing health care legislation for full practice compliance.
  • Coordinated staff rotas to meet service requirements whilst remaining under budget.
  • Developed strategic plans, resulting in enhanced clinical services.
  • Planned annual budgets to meet operational needs within financial targets.
  • Evaluated resource and service use to maximise department productivity.
  • Reviewed and updated clinical guidelines for best practice adherence by the team members.
  • Facilitated training sessions for continuous professional development of staff members.
  • Implemented clear quality standards to maintain first-class patient provisions.
  • Increased staff productivity with regular performance reviews.
  • Evaluated staff performances regularly to maintain highest levels of professionalism.
  • Promoted sound financial management to achieve establishment targets.

Senior political counsellor

Romanian Parliament
Bucharest, Romania
01.2010 - 01.2013
  • Administered crisis intervention strategies during emergency situations for immediate relief.
  • Advocated for population needs, leading to enhanced service provisions from local agencies.
  • Kept detailed, accurate records for well-maintained care continuity between support staff.
  • Mediated conflicts; restored harmonious relationships within comunities.
  • Created targeted support programmes based on interviews and assessments.
  • Responded proactively to changing circumstances .
  • Provided crisis intervention, offering support and referrals to distressed individuals.
  • Used assessment findings to action necessary care plan adaptations.
  • Oversaw multiple social work cases simultaneously, directing assessments, conducting interviews and recommending best courses of action.

Specialist dentist

Denta33
Constanta, Romania
01.2005 - 01.2012
  • Prevention, diagnosis and treatment of the anomalies and diseases affecting the teeth, mouth, jaws and adjoining tissues specialised in oral surgery or orthodontics
  • Utilised digital imaging technology for precise diagnostic purposes.
  • Advised on post-operative care and preventive measures for optimal oral health.
  • Diagnosed general diseases with oral manifestations such as diabetes, offering advice and referrals to patients as required.
  • Rediscovered patient confidence through provision of cosmetic dentistry services.
  • Provided referrals to additional specialists as needed, ensuring cohesive care for patients.
  • Administered anaesthetics and sedatives to control patients' pain and reduce stress for anxious patients during procedures.
  • Educated patients on oral health practices, promoting preventive care.
  • Coordinated with dental laboratories for the fabrication of prosthetics and appliances.
  • Practised preventative procedures to avoid future dental problems.
  • Conducted routine check-ups, catching early signs of oral disease.
  • Offered preventive care advice to reduce incidence of common oral diseases.
  • Completed root canal procedures to treat nerve and dental pulp issues and prevent further damage to teeth and gums.
  • Performed dental procedures, including extractions and restorative work.
  • Created individualised treatment plans to maintain or restore oral health of patients.
  • Advised patients on appropriate treatment for pain following procedures with specific home care instructions.
  • Developed patient-focused dental care plans, building and establishing loyal and satisfied client base.
  • Employed compassionate communication to alleviate patient anxiety and build trust.
  • Implemented infection control protocols to maintain safe clinical environment.
  • Collaborated with staff members to provide quality care standards to patients.
  • Performed restorative oral care techniques such as implants, complex crown and bridge restorations, orthodontics to repair damaged and decayed teeth.
  • Managed patient records and maintained confidentiality in accordance with regulations.
  • Interpreted X-rays to make accurate diagnoses and decisions about current treatments and outside referrals.
  • Utilised advanced imaging techniques to aid accurate diagnosis.
  • Applied innovative dental techniques to enhance treatment effectiveness.
  • Promoted healthy, safe and supportive environment for both patients and staff members alike.
  • Conducted comprehensive oral examinations, identifying issues and recommending treatment plans.
  • Provided paediatric dental services, making visits less stressful for young patients.
  • Communicated treatment options to patients to support informed decision-making.
  • Interviewed patients, reviewed health history information and conducted checkups for routine appointments.
  • Communicated one-on-one with patients during consultative appointments to explain treatment plan and educate on upcoming procedures.
  • Taught children how to properly brush and floss for optimal dental health.
  • Improved patients' comfort with calm and professional care, explaining procedures, answering questions and carefully managing pain.

Specialist dentist

Constanta County Hospital
Constanta, Romania
01.2004 - 01.2005
  • Checked teeth for signs of decay with visual, manual and radiographic assessments.
  • Attained high patient satisfaction with gentle and considerate approach.
  • Collaborated with specialists to provide comprehensive care to patients.
  • Administered anaesthetics and sedatives to control patients' pain and reduce stress for anxious patients during procedures.
  • Conducted routine check-ups, catching early signs of oral disease.
  • Educated patients on oral and tooth health as a preventative measure to minimise future issues.
  • Inspected mouths of growing children to assess alignment of individual growth and development with age-appropriate changes.
  • Prescribed medications to minimise pain and avoid post-treatment infections and further complications.
  • Employed compassionate communication to alleviate patient anxiety and build trust.
  • Counseled patients on proper oral hygiene habits for improved health outcomes.
  • Executed surgical extractions with minimal discomfort for patients.
  • Advised patients on appropriate treatment for pain following procedures with specific home care instructions.
  • Created tailored short-term orthodontic plans to meet patient needs.
  • Educated patients and families about dental issues and proper oral care to prevent dental decay and disease.
  • Performed surgeries to remove impacted wisdom teeth and abnormal oral growths and to prepare mouth for dental implant procedures.
  • Diagnosed and treated dental conditions, delivering personalised care to patients.
  • Designed crowns, bridges and dentures to address dental problems.
  • Conducted comprehensive oral examinations, identifying issues and recommending treatment plans.
  • Promoted healthy, safe and supportive environment for both patients and staff members alike.
  • Utilised advanced imaging techniques to aid accurate diagnosis.
  • Interpreted X-rays to make accurate diagnoses and decisions about current treatments and outside referrals.
  • Participated in professional development courses to remain updated on latest dental practices.
  • Managed patient records and maintained confidentiality in accordance with regulations.
  • Implemented infection control protocols, maintaining a safe environment for patients and staff alike.
  • Treated variety of complex dental cases, resulting in healthy smiles.
  • Advised on post-operative care and preventive measures for optimal oral health.
  • Resolved emergency situations promptly provided relief from severe toothache.
  • Communicated one-on-one with patients during consultative appointments to explain treatment plan and educate on upcoming procedures.
  • Taught children how to properly brush and floss for optimal dental health.
  • Enhanced patient comfort by implementing modern dental procedures.
  • Developed patient-focused dental care plans, building and establishing loyal and satisfied client base.
  • Provided paediatric dental services, making visits less stressful for young patients.
  • Communicated treatment options to patients to support informed decision-making.

Education

Highschool degree -

A.T Laurian Highschool
Botosani
09.1993 - 06.1997

University diploma -

University of Medicine, Faculty of Dentistry
Iasi
10.1997 - 09.2003

Competence - Pediatric dentistry

University of Medicine, Faculty of Dentistry
Iasi
01.2004 - 01.2005

Competence - Periodontology

University of Medicine, Faculty of Dentistry
Iasi
01.2006 - 01.2007

European competence - Facial aesthetics

Universite de Nice, Institut du Face et Cou
Nice, France
03.2016 - 10.2016

Expert - Communication and crisis management

Konrad Adenauer Institute
Paris, France
04.2012 - 11.2012

Auditor - Professional skills

Ministry of Labour
Bucharest
02.2013 - 12.2013

Competence - Anti ageing therapies

Medical Development Services
London, United Kingdom
02.2016 - 11.2016

Competence - Non invasive injection techniques

WOSIAM
Monte Carlo, Monaco
03.2017 - 06.2017

Competence - Anti aging therapies

IMCAS
Paris, France
02.2018 - 03.2018

Auditor - Health services

SNSPMS
Bucharest , Romania
04.2020 - 08.2020

Certification - Hospital Management

Ministery of Health
Bucharest, Romania
09.2020 - 06.2021

Certification - Quality Management in Health

Crest Association
Bucharest, Romania
02.2022 - 03.2022

Certification - Training

APSAP
Bucharest, Romania
04.2022 - 06.2022

Certification - Public speaking

APSAP
Bucharest, Romania
04.2023 - 09.2023

Skills


  • Resource optimisation
  • Business strategy formulation
  • Ethical decision making
  • Direct channel experiences
  • Data analytics and interpretation
  • Business development savvy
  • Data-driven decision-making
  • Cross functional collaboration
  • Operations oversight
  • Microsoft Office Suite
  • Organisational structuring
  • Proactive approach
  • Visionary thinking
  • Community relations
  • Time efficiency
  • Strategies and goals
  • Effective delegation
  • Integrity and ethics
  • Decision-Making authority
  • Policy enforcement
  • Change implementation
  • Organisational awareness
  • Inspirational motivation
  • HR systems knowledge
  • Contract negotiation techniques
  • Project Management
  • Effective public speaking
  • Communication proficiency
  • Strategic planning
  • Crisis management
  • Budget control aptitude
  • Time-management
  • Risk Assessment
  • Strategic consultancy
  • Market analysis

Certification

  • Competence in anti aging medicine, Continuing Medical Development Services
  • Competence in non invasive injection techniques, WOSIAM
  • Competence in non invasive injection techniques, IMCAS
  • Evaluator of health services, SNSPMS
  • Certification in hospital management, Ministry of Health
  • Certification in quality management in health, Crest Association

Personal Information

  • Date of birth: 03/26/79
  • Nationality: Romanian

Languages

English
Proficient (C2)
French
Proficient (C2)
Greek
Proficient (C2)
Spanish
Upper intermediate
Hebrew
Intermediate

Accomplishments

    Main speaker at numerous medical conferences on topics related to quality management in health, adverse events monitoring and communication in healthcare.

    Member of interministerial committtees and multi-institutional working groups tasked with developing health policies and implementing reforms.

    External expert in projects funded by the European Commission for the purpose of implementing Eu directives in the health domain in Romania.

Timeline

Director of health standards department

National Authority of Quality Management
09.2024 - Current

Certification - Public speaking

APSAP
04.2023 - 09.2023

Certification - Training

APSAP
04.2022 - 06.2022

Certification - Quality Management in Health

Crest Association
02.2022 - 03.2022

Coordinator of research and education department

National Authority of Quality Management in Health
08.2021 - 09.2024

Certification - Hospital Management

Ministery of Health
09.2020 - 06.2021

Auditor - Health services

SNSPMS
04.2020 - 08.2020

Competence - Anti aging therapies

IMCAS
02.2018 - 03.2018

Competence - Non invasive injection techniques

WOSIAM
03.2017 - 06.2017

European competence - Facial aesthetics

Universite de Nice, Institut du Face et Cou
03.2016 - 10.2016

Competence - Anti ageing therapies

Medical Development Services
02.2016 - 11.2016

Specialist dentist

General direction of social assistance
01.2016 - 01.2018

Medical director

HClinique
01.2015 - 07.2021

Medical director

IDS Laboratories
09.2014 - 07.2015

Auditor - Professional skills

Ministry of Labour
02.2013 - 12.2013

Expert - Communication and crisis management

Konrad Adenauer Institute
04.2012 - 11.2012

Senior political counsellor

Romanian Parliament
01.2010 - 01.2013

Competence - Periodontology

University of Medicine, Faculty of Dentistry
01.2006 - 01.2007

Specialist dentist

Denta33
01.2005 - 01.2012

Competence - Pediatric dentistry

University of Medicine, Faculty of Dentistry
01.2004 - 01.2005

Specialist dentist

Constanta County Hospital
01.2004 - 01.2005

University diploma -

University of Medicine, Faculty of Dentistry
10.1997 - 09.2003

Highschool degree -

A.T Laurian Highschool
09.1993 - 06.1997
Alexandra Haritini Iutis