ALEXANDRA MĂDĂLINA ZAHARIA

• Coordinates administrative, financial, and legal tasks with clarity and strong follow-through.
• Supports contract workflows (DocuSign), documentation updates, and archiving with attention to detail.
• Provides HR support, onboarding guidance, and training logistics.
• Communicates professionally with banks, suppliers, clients, and internal teams.
• Resolves issues collaboratively to maintain smooth daily operations.
• Improved internal processes, reducing bottlenecks and supporting cross-team efficiency.

• Coordinated team schedules to optimize workflow and resource allocation.
• Managed inventory levels to ensure availability of essential supplies.
• Assisted in developing training programs for new employees.

• Ensured accurate posting of daily payments while maintaining transparent communication with stakeholders.
• Investigated discrepancies with a structured, solution-driven approach.
• Assisted clients with refund or payment inquiries in a professional manner.
• Supported month-end activities alongside accounting teams.

• Managed customer account reconciliations to ensure accurate financial records.
• Processed incoming payments and applied them to appropriate accounts promptly.
• Communicated with clients regarding outstanding invoices and payment terms effectively.

• Managed full-cycle AR and reconciliations
• Investigated delinquent accounts and negotiated payment terms to facilitate timely collections
• Conducted credit checks and monitored payment behavior
• Processed credit memos, refunds, and chargebacks to maintain accurate financial records
• Ensured compliance with invoicing and audit standards to uphold financial integrity

• Managed unapplied cash, achieving zero month-end balances
• Posted and allocated incoming payments in SAP
• Investigated deductions, ensuring accurate account matching
• Processed clearing activities and resolved dispute cases

• Processed invoices and validated supplier data to ensure accurate payments and maintain supplier relationships
• Managed vendor master data setup to streamline onboarding and maintain data integrity
• Supported month-end close and accrual inputs to facilitate timely financial reporting
• Performed root cause analysis and preventive controls
• Conducted training sessions for new team members to enhance their skills and integration into the team.

• Conducted market analysis and coordinated negotiations to optimize deal outcomes
• Prepared contractual documentation and facilitated closings to ensure compliance and client satisfaction
• Managed property listings and client portfolios to align with client needs and market trends

• Managed daily clinic operations, including scheduling and billing, to ensure smooth workflow
• Supervised staff and coordinated recruitment efforts to build a cohesive team
• Maintained payroll and managed supply inventory to support clinic operations

• Cultivated and maintained long-term client relationships to enhance satisfaction and retention
• Provided tailored solutions to meet customer objectives, ensuring alignment with their strategic goals
• Resolved escalations and negotiated outcomes to preserve client satisfaction and strengthen partnerships