

Experienced Business Analyst and IT Applications Team Leader with a strong background in software development, data analysis, and process optimization, adept at driving efficiency and delivering innovative solutions.
• Facilitated workshops with business stakeholders to gather, clarify, and validate business requirements for payment-related initiatives and banking product enhancements, ensuring alignment with strategic goals.
• Assessed impact of business requirements on existing applications, interfaces, integrations, and overall IT landscape, informing decision-making and prioritisation.
• Translated business requirements into clear functional and non-functional specifications, user stories, and acceptance criteria.
• Prepared and maintained project documentation using Confluence.
• Designed sequence diagrams, process flows, and solution documentation using PlantUML and draw.io.
• Collaborated closely with IT architects, developers, QA engineers, and application administrators.
• Delivered effort estimations for analysis activities and contributed to project planning, enhancing resource allocation and project timelines.
• Applied Agile delivery practices and managed the requirements lifecycle using Jira.
• Contributed to projects involving payment processing, including regulatory compliance for SWIFT MT, ISO 20022, and SEPA.
Requirements gathering, user stories, use cases, acceptance criteria
Functional and non-functional requirements documentation
SQL (queries, joins)
Java (ability to read, interpret, and collaborate on code)
API Integration – REST, SOAP, JSON, XML, Postman/Swagger testing, data mapping, and system workflow analysis
BI & Reporting Tools – Tableau
Jira, Confluence
UML diagrams
Agile, Waterfall
Strong communication and stakeholder management
Analytical problem-solving and critical thinking
Adaptability and continuous learning