ALEXANDRU MOLDOVAN
Bucharest,B
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Commercially-driven professional with a strong technical background, having over 20 years of experience in the Romanian telecommunications market, including nearly 3 years of international exposure. My career is marked by a consistent track record of achieving key performance indicators (KPIs), managing budgets, and leading the creation of new teams and processes. I excel in business simplification and automation, always focusing on the most efficient and effective ways to reach goals. My approach to work is entrepreneurial, treating my company’s objectives as my own and aligning all decisions accordingly.
Overview
22
22
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Head of Data and Analytics
Vodafone Romania
04.2024 - Current
- I shifted to this role having in mind the upcoming evolutions in the field of Data & Analytics: Generative AI. My mission is to drive the organization in adopting this new technology and change the way we operate.
- Self-motivated, with a strong sense of personal responsibility, I deliver the best in an organized environment. This is the reason why I spent my first four months on the role for building the new Data Strategy. The outcome covers timing, responsibles and needed resources to deliver the final goal. It’s s detailed map towards our objective.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Director, Customer and Partner Value Management
Vodafone Romania
8 2022 - 03.2024
- I've been promoted to this role after successfully leading the Pricing, Channel Management and CVM teams in the past
- The newly created position covers most of the commercial strategy of Vodafone: pricing policy, channel commissioning and customer base management, both fix and mobile
- I am responsible of the base P&L, commissioning budget and commercial pricing strategy
- To successfully deliver my KPIs, I rely a lot on data and this is the reason why, 5 years ago I created a BigData&Advanced analytics team which has constantly supported me over the years.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Head of Commercial Centres of Expertise
Vodafone Romania
02.2020 - 07.2022
- With this position I took a clear shift towards my commercial career
- It is one of the most important roles within the Commercial department
- I was in charge with the pricing and channel management, owning a budget that exceeds 100 mEur
- During the 2 years spent on this role I delivered visible productivity improvements in the channels and at least 15% more efficient use of the commissioning money
- I've managed to fully align the pricing practice to our commercial strategy and automate most of the manual processes while creating a strong and transparent pricing governance.
- Streamlined internal processes by implementing innovative solutions that reduced time spent on administrative tasks without sacrificing quality or accuracy.
- Partnered with cross-functional teams such as operations, finance, and product development to ensure seamless communication throughout the sales process.
- Achieved top-ranking status within the company's commercial sales division by consistently exceeding quotas.
Head of CVM
Vodafone Romania
09.2017 - 01.2020
- This was my first role in Vodafone
- I came with a lot of experience from Orange, my previous employer, and that helped me become efficient very fast
- I've managed to stabilize and afterwards increase the ARPU of the base, while significantly reducing churn
- Resolved problems, improved operations and provided exceptional service.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- During the time spent on this position I had initiated and implemented the first marketing automation system, based on PEGA technology
- It came with visible efficiencies in the back office teams, with stronger results and easier to control processes
- During my last months on this role, I was involved in the integration of the fix base acquired by Vodafone.
Customer Intelligence Manager
Orange Romania
01.2003 - 08.2017
- I only mentioned here the last role I had in Orange
- As many others, I started my career in Customer Service, during my university studies and step by step moved from IT operational roles to commercial
- I coordinated one of the first PEGA marketing automation implementations worldwide, after accumulating experience in working with IBM Unica (marketing automation) that was used by Orange Switzerland - where I worked for almost 3 years
- The marketing automation implementation brought me closer to commercial, opening my appetite for base management and other commercial activities
- I realised I could be successful in delivering commercial results, success derived from my nativ ability of using data and base my decisions on insights coming from data
- It has been demonstrated as being the right choice, as the results coming afterwards fully proved.
Education
Bachelor of Science - Computer Science
Technical University of Cluj Napoca
Cluj-Napoca 05.2000 - 05.2005
Skills
Friendly, Positive Attitude
Advanced Data Analytics
Teamwork and Collaboration
Computer Skills
Problem-Solving
Team Management
Time Management
Flexible and Adaptable
Calm Under Pressure
Supervision and leadership
Commercial Acumen
Summary
I'm a highly commercial profile with technical background derived from my formal education. I've beed working in the Romanian telecommunication market for the last 20 years, with almost 3 years of international experience. I have a track record of delivered KPIs, budgets, newly created teams, process and business simplification and automation. I'm always thinking back from the goal and choose the most efficient and quickest way of achieving it. I relate to my company as to my own business and all my decisions are aligned to this belief.
Personal Information
- Place of Birth: Cluj-Napoca
- Date of Birth: 10/07/81
- Gender: Male
- Nationality: Romana
- Driving License: A, B
- Marital Status: Married
Languages
Romanian
Native language
English
Advanced
C1
Certification
Generative AI for business leaders - Udacity
Timeline
Head of Data and Analytics
Vodafone Romania
04.2024 - Current
Head of Commercial Centres of Expertise
Vodafone Romania
02.2020 - 07.2022
Head of CVM
Vodafone Romania
09.2017 - 01.2020
Customer Intelligence Manager
Orange Romania
01.2003 - 08.2017
Bachelor of Science - Computer Science
Technical University of Cluj Napoca
05.2000 - 05.2005
Director, Customer and Partner Value Management
Vodafone Romania
8 2022 - 03.2024
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