Alin Cazacu
Unemployed
Romania
Summary
Hardworking, motivated and compassionate job seeker with strong organizational skills, open to working flexible shifts and on holidays. Ready to help team achieve company goals. Detail-oriented team player that is calm and attentive to guest needs. Ability to handle multiple projects simultaneously with a high degree of accuracy, while also keeping calm under stressful situations.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Public Area Atrendant
Embassy Suites
Kansas City
10.2022 - 02.2023
- Worked effectively in fast-paced environments.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Developed and maintained courteous and effective working relationships.
- Proven ability to learn quickly and adapt to new situations.
- Provided professional services and support in a dynamic work environment.
- Resolved problems, improved operations and provided exceptional service.
- Skilled at working independently and collaboratively in a team environment.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked well in a team setting, providing support and guidance.
- Delivered services to customer locations within specific timeframes.
- Worked flexible hours across night, weekend and holiday shifts.
Food and Beverage Attendant
Worlds Of Fun
Kansas City
06.2022 - 10.2022
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Collaborated with supervisor and servers to discuss logistics and maintain smooth operations.
- Processed payments and provided receipts to establish proof of transaction.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Established rapport with customers by providing friendly and attentive service.
- Assisted customers with carry-out service.
- Offered product samples, answered questions and helped customers find items.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Assisted with bussing tables and cleaning up spills.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Provided attentive service and proactively assessed guest needs.
- Monitored food and beverage supplies, assisting with restocking when needed.
Housekeeper
Liv Hospitality
South Dakota
06.2021 - 10.2021
- Worked on cleaning team to service hotels, offices, and other commercial buildings.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Adhered to professional house cleaning checklist.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Verified cleanliness and organization of storage areas and carts.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Dusted picture frames and wall hangings with cloth.
- Handled requests for extra linens, toiletries and other supplies.
- Changed bed linens and collected soiled linens for cleaning.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Returned emptied garbage receptacles to proper locations.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Food Service Worker
Aramark
Yosemite
06.2019 - 10.2019
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Developed and maintained positive relationships with customers to enhance service.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Adjusted food preparation methods in accordance with customer requests.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Observed diners to respond to additional requests and determine when meal completed.
- Distributed food to waiters and waitresses to serve to customers.
- Greeted customers and answered inquiries regarding menu items and specials.
- Cleaned and organized kitchen, dining and service areas.
- Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Education
Bachelor’s Degree - Social Work
“Stefan Cel Mare” University
Suceava 10.2018 - 06.2021
Skills
Proficient in following tasks and solving guest complains
Calm and calculated
Teamwork and Collaboration
Excellent Communication
Active Listening
Positive and engaging demeanor
Approachability
Verbal and written communication
Efficient under pressure
Cooperative
Housekeeping
Compassionate
Safe food handling
Multitasking Abilities
Critical Thinking
Highly motivated
Fluent in English
Cultural Awareness
Team Player
Timeline
Public Area Atrendant
Embassy Suites
10.2022 - 02.2023
Food and Beverage Attendant
Worlds Of Fun
06.2022 - 10.2022
Housekeeper
Liv Hospitality
06.2021 - 10.2021
Food Service Worker
Aramark
06.2019 - 10.2019
Bachelor’s Degree - Social Work
“Stefan Cel Mare” University
10.2018 - 06.2021