Alina-Ioana Vladu
Cluster Security & Safety Specialist (East & Central Europe)
Bucharest
Work Preference
Summary
Professional with proven expertise in physical security and risk management. Adept at developing and implementing comprehensive security protocols. Strong focus on team collaboration and adapting to dynamic environments. Reliable in safeguarding assets and ensuring compliance with regulatory standards. Skilled in surveillance, threat assessment, and emergency response planning.
Overview
1
1
Language
3
3
Certifications
21
21
years of professional experience
Work History
Cluster Security & Safety Specialist for East and Central Europe
Flutter Entertainment, Betfair Division
11.2024 - Current
- Assist lead group physical security with development and implementation of corporate security strategies, standards, and procedures across global office environments, offering security guidance and operational support to regional offices, and overseeing teams responsible for physical security at office locations.
- Provide security guidance and operational support to regional offices and directed teams for physical security at office locations.
- Guarantee consistent implementation of physical security standards across all designated locations.
- Assume day-to-day responsibility for the implementation of all health, safety, and security policies across all office locations.
- Lead investigations into security incidents, threats, thefts, and breaches, ensuring the implementation of appropriate corrective actions.
- Ensure compliance with relevant legislation, regulatory expectations, and industry best practices.
- Manage security vendors and service providers to ensure performance against SLAs and contract expectations.
- Oversee visitor management systems, security installations, and guarding operations.
- Engage closely with stakeholders for all Business Continuity, Resilience, and Crisis Management activities.
- Maintained, reviewed, and updated security policies, protocols, and emergency response procedures to ensure compliance and effectiveness.
- Monitor, identify, and respond to geopolitical physical security events that affect or threaten Flutter Entertainment globally.
- Communicate regularly with senior stakeholders, ensuring local leadership teams are adequately informed of all risks impacting their business.
- Partner with local workspace managers, facilities teams, the central HSE team, and Cluster managers to address location-specific risks.
- Develop and deliver training on standard operating procedures for personnel assigned to offices to facilitate effective performance requirements.
- Deliver security awareness training and actively promote a strong security culture.
- Provide support to business partners during emergency events and disruptions, assisting with the escalation and global communication to all employees.
- Cultivate strong relationships with senior leadership, Corporate Real Estate, the CRESOC team, HR, IT, Compliance, and local business teams.
- Ensure alignment with business continuity and health & safety frameworks.
- Maintain, review, and update security policies, protocols, and emergency response procedures.
- Participate in site visits to offer support in areas of risk management/assessment and other aspects of statutory compliance.
- EMT key member, taking a pivotal role in managing incidents, emergencies, and crises affecting the assigned region.
Physical Security Analyst
Ubisoft Romania
07.2022 - 11.2024
- Provide expertise in informational, functional, and technical security to enhance the physical security posture within Ubisoft.
- Coordinated creation and review of physical security policies, ensuring compliance with daily operations and enhancing overall security posture.
- Define technical requirements and participate in on-site physical security implementations, conducting follow-ups to ensure integrations meet expected criteria and legal compliance.
- Offer expert support during major physical security incidents and manage follow-up actions to ensure proper corrective measures are applied.
- Enforced security best practices and global policies impacting personnel safety and physical asset security, collaborating directly with local management.
- Managed relationships and contracts with security contractors to maintain service quality and operational effectiveness.
- Define and update security agent tasks and dispositions, alongside creating and revising working procedures for security agents stationed in Ubisoft studios across Romania.
- Participate in the implementation and assurance of physical security during internal and external events, including organizing and coordinating security and rapid response teams.
- Stay abreast of the latest technologies and regulations pertaining to physical security, analyzing and proposing necessary changes.
- Conducted physical security risk assessments globally, identifying vulnerabilities and collaborating with studio directors to establish corrective measures, ensuring compliance with legal norms and company standards.
- Develop and update the security budget for each fiscal year, track monthly expenses for physical security services, man guard services, consumables for physical access control, and other related security expenditures.
Advisor, Access Control
Vodafone Romania
04.2018 - 07.2022
- Managed access control system, granting, revoking, and suspending access for Vodafone Romania employees, partners, and contractors on premises.
- Analyzed access control activities to identify potential security incidents within Vodafone premises, enhancing overall security posture.
- Coordinated budget for Corporate Security department at Vodafone, initiating OPEX and CAPEX purchase orders in SAP, processing receipts, and monitoring procurement of security systems, ensuring compliance with internal procedures and legislation.
Information Security Manager
SAV Integration Systems, SAV Technology Solutions
03.2015 - 04.2018
- Oversaw access control system, managing provision, revocation, and suspension of access for Vodafone Romania employees, partners, and contractors visiting premises.
- Analyze and report on access control activities to detect potential security incidents within Vodafone premises.
- Coordinated budget for Corporate Security department at Vodafone, initiating over 300 purchase orders annually in SAP, processing receipts, and ensuring supplier invoices met internal procedures and legislation while managing inventory of accessories and consumables for access control and physical security services.
Written Complaints Specialist
Vodafone Romania
01.2010 - 01.2015
- Formally resolve all written complaints submitted by consumer and business Vodafone customers accurately, in compliance with contractual terms and current legislation, ensuring timely resolution.
- Provided expertise and support to departments interacting with Vodafone customers, proactively preventing potential written complaints.
- Liaised with business units to enhance products and services for Vodafone customers, identifying needs and developing solutions for issues raised.
- Liaise continuously with the business units to enhance products and services available to Vodafone customers, identifying customer needs and developing appropriate solutions for issues raised concerning Vodafone products or services.
- Collaborate consistently with the Legal department to address written communications received through legal representatives.
- Resolve complaints from ANCOM by performing all necessary checks related to the addressed issues and drafting a written response for the Legal department.
- Supported Legal and External Affairs Department in managing requests submitted by Romanian authorities.
Loyalty Specialist for Business and Consumer market
Vodafone Romania
01.2008 - 01.2010
- Secure a higher rate of customer retention and safeguard customer accounts.
- Secured increased customer retention rates while safeguarding customer accounts.
- Disseminated information on Vodafone offers, services, and products to enhance customer awareness.
Customer Service Representative
Vodafone Romania
01.2006 - 01.2008
- Handled incoming customer calls, addressing requests efficiently to enhance customer satisfaction.
- Provide comprehensive information to consumer and business customers concerning Vodafone products, services, pricing, and provide technical support as needed.
- Resolved customer inquiries through various communication channels, ensuring timely and effective support.
- Managed complex customer issues, coordinating with internal teams to provide accurate resolutions.
Education
Bachelor Degree - Law
Spiru Haret University of Bucharest
Bucharest, Romania07-2011
Bachelor Degree - Customs activity
Green Ecological Foundation Post High School in Ploiesti
Ploiesti, Romania07-2007
Bachelor degree certificate - Tourism
Virgil Madgearu Economic College in Ploiesti
Ploiesti, Romania06-2005
Skills
Access control & CCTV
Security auditing & reporting
Emergency preparedness & SOPs
Incident investigations
Emergency response coordination
Risk mitigation
Physical security risk assessments
Security policy development
Security vendor management
Budget & purchasing
Travel risk management
Security awareness program design
Security technology integration
Guard force management
Keen observer
Security operations experience
English fluency
Certification
Security Center Omnicast | GENETEC
Interests
Additional courses & certifications (PSP, CSS, CERT, ERT, FEMA)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Genetec
Accomplishments
Authored comprehensive site security vulnerability and risk assessments to fix structural weaknesses.
Lowered unauthorized access events and breaches by a measurable percentage through tighter perimeter controls.
Maintained 100% regulatory compliance during security audits.
Maintained accreditation for specialized secure rooms or sensitive asset zones.
Coordinated security seamlessly during internal/external events.
Designed and led security trainings for staff.
Languages
English
Advanced (C1)
Timeline
Cluster Security & Safety Specialist for East and Central Europe
Flutter Entertainment, Betfair Division
11.2024 - Current
Physical Security Analyst
Ubisoft Romania
07.2022 - 11.2024
Advisor, Access Control
Vodafone Romania
04.2018 - 07.2022
Information Security Manager
SAV Integration Systems, SAV Technology Solutions
03.2015 - 04.2018
Written Complaints Specialist
Vodafone Romania
01.2010 - 01.2015
Loyalty Specialist for Business and Consumer market
Vodafone Romania
01.2008 - 01.2010
Customer Service Representative
Vodafone Romania
01.2006 - 01.2008
Bachelor degree certificate - Tourism
Virgil Madgearu Economic College in Ploiesti
Bachelor Degree - Customs activity
Green Ecological Foundation Post High School in Ploiesti
Bachelor Degree - Law
Spiru Haret University of Bucharest