Alina Negrei
Bucharest
Overview
13
13
years of professional experience
Work History
Customs Agent
ATU International
Bucharest
01.2024 - Current
- Managing import and export processes
- Preparing import and export documents
Marketing Research Economist
Impact Technology
Bucharest
01.2013 - 06.2013
- Collecting data about main competitors, pricing analysis, and marketing strategies
- Organization of the workplace
- Archiving documents
- Selling products over the phone or at the office
- Basic accounting
- Working with specific management programs
- Receiving money for selling specific products and services
- Ensuring better quality interaction with customers through product knowledge and providing information about them
- Minimizing customer complaints and solving them promptly
Sports Betting Operator
Sky Bets Sport
Bucharest
07.2012 - 12.2012
- Conducting business, selling products and services of the agency
- Inform customers about promotions and game rules that are in progress
- Providing useful information about services to clients
- Receiving money for selling specific products and services
- Ensure better quality when interacting with customers through product knowledge and providing information about them
- Minimizing customer complaints and solving them promptly
- Supervising activities without the manager
- Preparation and reporting of financial and accounting records
- Using software specific to gambling
Customer Support Officer
Raiffeisen Bank
Bucharest
01.2012 - 06.2012
- Provide complete and accurate information about the products offered by the bank using a language easily understood by customers
- Applying techniques for sales efficiently and with high quality
- Keeping up-to-date professional knowledge: bank products and services, working procedures
- Participation in the achievement of the department by fulfilling individual goals
- Answering calls from bank customers, identifying their needs, and resolving their problems
Timeline
Customs Agent
ATU International
01.2024 - Current
Marketing Research Economist
Impact Technology
01.2013 - 06.2013
Sports Betting Operator
Sky Bets Sport
07.2012 - 12.2012
Customer Support Officer
Raiffeisen Bank
01.2012 - 06.2012