Holistic wellness, visual branding, gemology, experiential marketing, psychology, travel
ALINA
Luxury Brand Ambassador
Summary
GIA-certified Brand Ambassador with 14+ years of global experience in luxury retail, cruise client loyalty, and fine jewelry public speaking. Expert in VIP event coordination, team mentoring, and high-conversion selling.
Recognized for exceptional client engagement, revenue growth, and brand storytelling.Thriving in dynamic, multicultural environments with a passion for elegance and excellence.
Overview
12
12
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Brand Ambassador – Trunk Show Host
Alberto Collections
01.2023 - Current
- Hosted over 100 high-impact VIP gemstone & design events across luxury cruise ships.
- Exceeded monthly revenue targets through brand awareness and creating customer loyalty
- Mentored onboard sales teams and coordinated event logistics.
Deputy Director
Sephora Romania
01.2021 - 01.2023
- Directed national retail operations and earned top national awards.
- Implemented staff development programs boosting client retention and performance.
- Forecasted demand trends and optimized visual merchandising.
Sales Manager / Brand Ambassador
Effy Jewelry – Cruise Division
01.2019 - 01.2020
- Delivered gemstone education and private sales presentations.
- Built strong VIP relationships and enhanced client satisfaction.
Sales Manager
Harding Retail – Cruise Ships
01.2018 - 01.2019
- Oversaw daily operations and developed team performance for luxury brands onboard.
- Coordinated exclusive functions to elevate guest experience.
Assistant Gift Shops Manager / Retail Associate
Harding Retail – Cruise Division
01.2015 - 01.2018
- Delivered high-touch customer service and exceeded monthly sales targets.
- Supported inventory, training, and merchandising operations.
Project-Based Interview Operator
Ipsos Romania
01.2014 - 01.2015
- Conducted market research interviews and compiled insights for international reports.
Education
BA - Advertising, Media & Globalization
Transilvania University
BrașovSkills
Luxury Sales & Client
Certification
GIA Certified – Jewelry Essentials, Colored Stones, Diamonds
Interests
Accomplishments
Trained and mentored staff to reach higher performance and leadership roles
Consistently exceeded sales targets through personalized service and brand storytelling
Built strong client relationships, resulting in high satisfaction and repeat business
Improved internal processes for smoother team coordination and guest experiences
Represented prestigious brands in high-visibility roles across international markets
Delivered engaging presentations and hosted events to elevate brand awareness.
Timeline
Brand Ambassador – Trunk Show Host
Alberto Collections
01.2023 - Current
Deputy Director
Sephora Romania
01.2021 - 01.2023
Sales Manager / Brand Ambassador
Effy Jewelry – Cruise Division
01.2019 - 01.2020
Sales Manager
Harding Retail – Cruise Ships
01.2018 - 01.2019
Assistant Gift Shops Manager / Retail Associate
Harding Retail – Cruise Division
01.2015 - 01.2018
Project-Based Interview Operator
Ipsos Romania
01.2014 - 01.2015
BA - Advertising, Media & Globalization
Transilvania University
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