Alina Zaharia
Brasov - willing to relocate
Summary
Results-driven commercial professional with 8+ years of experience in sales, customer engagement, and performance optimization within a fast-paced retail environment. Proven ability to drive revenue growth, analyze KPIs, and execute strategic initiatives that improve conversion rates and customer experience.
Seeking to transition into a corporate sales or entry-level SaaS role, leveraging strong communication, analytical thinking, and results-oriented mindset.
Overview
8
8
years of professional experience
Work History
ZARA – Commercial Manager
Zara
, Romania
01.2021 - Current
- Owned sales performance and revenue targets within a fast-paced commercial environment
- Consistently delivered against aggressive sales targets
- Monitored and analyzed KPIs (conversion rate, customer engagement, revenue trends) to drive performance improvements
- Developed and executed weekly sales strategies aligned with business objectives
- Identified revenue leakage and implemented corrective actions, directly contributing to enhanced profitability
- Led, coached, and motivated a team to consistently achieve targets
Strengthened team performance through structured coaching and KPI tracking
- Delivered strong customer experience, fostering repeat engagement and loyalty
- Impact:
Commercial Specialist
Zara
, Romania
01.2019 - Current
- Executed operational and sales strategies to align with business objectives
- Ensured accuracy in daily operations to enhance revenue performance
- Contributed to process optimisation and efficiency improvements to streamline workflows
Sales Assistant
Zara
01.2018 - Current
- Engaged directly with customers, enhancing conversion rates through personalised service
- Maintained high standards of execution and customer satisfaction, contributing to positive customer experiences
- Supported onboarding and training of new team members, facilitating smoother integration into the team
Education
CURS INSPECTOR DE RESURSE - HR Inspector Certification
Private Institue
Brasov01-2021
COLEGIUL DE STIINTE ALE NATURII EMIL RACOVITA - Real
01-2018
Skills
Sales Development & Pipeline Growth
- KPI Tracking (Conversion, Revenue, Performance Metrics)
- Customer Engagement & Relationship Building
- Business Development Mindset
- Data-Driven Decision Making
- Objection Handling & Persuasive Communication
- Cross-Selling & Upselling
- Stakeholder Management
- Market Trend Analysis
-Additional Information :-
To build a career in technology ( SaaS), contributing to pipeline generation, customer acquisition, and long-term account growth within a high-performance organization
-Tools:-
Microsoft Office Google Workspace CRM Exposure Figma Retail Analytics Tools
Languages
Romanian
First Language
English
Advanced
C1
Timeline
ZARA – Commercial Manager
Zara
01.2021 - Current
Commercial Specialist
Zara
01.2019 - Current
Sales Assistant
Zara
01.2018 - Current
CURS INSPECTOR DE RESURSE - HR Inspector Certification
Private Institue