Alin Gabriel Cenuse
Project Manager
Bucharest
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Project Manager
SC IDOAD SRL
Bucharest
07.2020 - Current
- Identified plans and resources required to meet project goals and objectives.
- Developed and initiated projects, managed costs, and monitored performance.
- Met project deadlines without sacrificing build quality or workplace safety.
- Managed projects from procurement to commission.
- Coordinated material procurement and required services for projects within budget requirements.
- Monitored project performance to identify areas of improvement and make adjustments.
- Provided detailed project status updates to stakeholders and executive management.
- Developed and implemented project plans and budgets to ensure successful execution.
- Monitored project progress, identified risks and took corrective action as needed.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
Engagement Specialist
DELOITTE
Bucharest
12.2018 - 07.2020
- Complied with corporate policies and promoted and followed company initiatives.
- Prepared and gave business reviews to senior management team regarding progress and roadblocks to growing business.
- Handled high volume of engagements and fast pace of cloud computing market.
- Updated account information to maintain customer records.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Reporting
- Clean up and update for each of the allocated customer's database
- Task allocation
- Maintaining a strong and clear communication between Deloitte Tax/Immigration consultants and the partner companies
Customer Care Agent
Telus Mobility
Bucharest
03.2016 - 10.2016
- Logged call information and solutions provided into internal database.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Resolved concerns with products or services to help with retention and drive sales.
- Assisted call-in customers with questions and orders.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Bachelor Degree - Project Management - International Economic Affairs, Modern Applied Lng
09.2015 - 06.2018
No Degree - LLB LAW
09.2014 - 06.2015
High School Diploma -
09.2010 - 06.2014
- Baccalaureate Degree Diploma in Social Sciences
Skills
Project planning and development
Certification
BRITISH COUNCIL English Language Diploma Young Adults 3
Timeline
Project Manager - SC IDOAD SRL
07.2020 - Current
Engagement Specialist - DELOITTE
12.2018 - 07.2020
Customer Care Agent - Telus Mobility
03.2016 - 10.2016
Academy of Economic Studies - Bachelor Degree - Project Management, International Economic Affairs, Modern Applied Lng
09.2015 - 06.2018
University Of Westminster - No Degree, LLB LAW
09.2014 - 06.2015
IELTS Diploma - International English Language Testing System
06-2014
BRITISH COUNCIL English Language Diploma Young Adults 3
06-2012
"Nicolae Iorga" Theoretical Highschool - High School Diploma,
09.2010 - 06.2014
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