Al Mukhtar Al Hinai
Seeb
Summary
Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
IT Specialist
INNOVATEQ (Innovation Technical Solutions)
01.2021 - Current
- Maintained a comprehensive knowledge of current industry trends, developments, tools, or techniques relevant to the role of an IT specialist.
- Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
- Walked individuals through basic troubleshooting tasks.
- Provided exceptional customer service by promptly addressing problems reported by endusers.
- Conducted regular system audits to identify vulnerabilities, weaknesses, or deviations from established policies or procedures.
- Secured sensitive data by establishing robust cybersecurity measures and protocols.
- Managed hardware and software inventory, ensuring timely updates and replacements as needed.
- Enhanced system efficiency by implementing and maintaining IT infrastructure upgrades.
- Collaborated closely with other departments to provide tailored technology solutions that addressed their specific needs or challenges.
- Implemented effective backup systems to ensure data integrity and availability in case of disaster recovery scenarios.
- Led migration projects to modernize legacy systems without disrupting daily operations or compromising security standards.
- Established strong relationships with vendors, negotiating favorable contracts while maintaining high-quality products and services.
- Collaborated with cross-functional teams to develop innovative IT strategies aligned with business goals.
- Optimized network performance through regular monitoring and maintenance.
- Designed comprehensive IT policies to ensure compliance with industry regulations and best practices.
- Worked closely with other departments such as finance and payroll to ensure seamless data flow between different systems.
- Collaborated with IT teams to address system bugs and implement necessary updates, maintaining optimal performance.
- Streamlined HR processes by implementing efficient HRIS solutions, enhancing overall productivity.
- Proficiency in administering ERP systems, Jira, Confluence, and Slack.
- Experience in managing Azure cloud infrastructure, including virtual machines, networking, and storage solutions.
- Managed Coursera for Business/Teams, overseeing course enrollments, learner progress, and platform administration.
- Monitored learner engagement through analytics and reporting, optimizing learning pathways for improved completion rates.
Integrated Coursera with internal learning management systems (LMS) to streamline training and development. - Provided support and guidance to users, resolving platform-related issues and enhancing the learning experience.
Admin
Innovation Technical Solution S.A.O.C
01.2019 - 01.2021
- Follow-up and processed to book safety cores (ORT &H2S) for PDO staff
- Follow-up and processed of PDO Gate Pass
- Follow-up and processed of staff insurance
- Follow-up and processed ROP ID and visas renewal
- Ministry of Manpower (renewal and submission of labor clearness)
- Ministry of Commerce and Industry (opening, renewing and adding activities in CR)
- Chamber of Commerce and Industry
- Public Authority for Social Insurance
- Oman Ports and Customs
- Follow up with embassies to issue visas for company Business travels
- Issuing company PO and coordinating with suppliers
- Booking airline tickets & hotels
- Follow-up of staff requests (e.g
- Salary transfer letters and visa request)
- Maintained personnel records and updated internal databases to support document management.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Conducted regular audits on employee data to ensure compliance with internal policies and legal requirements.
- Established effective communication channels between stakeholders involved in the development, implementation, and maintenance of the organization''s HRIS systems.
Public Relation Officer & HR Assistant
ISAM KABBANI & PARTNERS L.L.C
03.2016 - 01.2019
- Ministry of Manpower (renewal and submission of labor licenses, follow-up, and attendance of the seminars of the Ministry)
- Follow-up in Royal Oman Police for renewal of Resident card, visas, and all issues
- Manage and follow up the issues related to employees
- Follow up all company issues in ministries
- Oman Ports and Customs matters
- Issuing company PO and coordinating with suppliers
- Follow-up and processed of staff insurance
- Follow-up of staff requests
- Booking airline tickets & hotels
HR & Public Relation Officer
AL Bustan Constructions
03.2015 - 04.2016
- Ministry of Manpower (renewal and submission of labor licenses, follow-up, and attendance of the seminars of the Ministry)
- Follow-up in Royal Oman Police for renewal of Resident card, visas, and all issues
- Manage and follow up the issues related to employees
- Follow up all company issues in ministries
- Following up the maintenance and renewal of the company's equipment and vehicles (From the competent authorities)
Public Relations Officer
AL Muheet Training Institute
01.2011 - 11.2013
- Follow-up transactions ROP (renewal, submission and visas)
- Ministry of Manpower (renewal and submission of labor licenses, follow-up Institute Licenses)
- Ministry of Commerce and Industry (opening, renewing and adding activities)
- Chamber of Commerce and Industry
Education
Associate of Science - Computer And Information Sciences
Middle East College
OmanSkills
- Human resources management system HRMS
- HRIS and HRMS Familiarity
- System upgrades
- Quality assurance
- Discharge planning
- Troubleshooting
- Technical documentation
- Disaster recovery
- Network administration
- Information security
- IT service management
- Remote support
Certification
- Security Operations Center (SOC)
- Cisco Certified Network Associate Industrial (CCNA I)
Projects
build a product that helps doctors quickly identify cases of pneumonia in children
Languages
Arabic
Native language
English
Upper intermediate
B2
Timeline
IT Specialist
INNOVATEQ (Innovation Technical Solutions)
01.2021 - Current
Admin
Innovation Technical Solution S.A.O.C
01.2019 - 01.2021
Public Relation Officer & HR Assistant
ISAM KABBANI & PARTNERS L.L.C
03.2016 - 01.2019
HR & Public Relation Officer
AL Bustan Constructions
03.2015 - 04.2016
Public Relations Officer
AL Muheet Training Institute
01.2011 - 11.2013
Associate of Science - Computer And Information Sciences
Middle East College
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