Amalia Petronela Lőrincz

• Taught English to students from the Preparatory Grade to Grade 8 in a rural school setting, including multi-grade classes with 2 to 5 grade levels taught simultaneously.
• Adapted lesson plans, teaching methods, and classroom activities to meet the needs of students from different age groups and learning levels within the same classroom.
• Managed diverse classroom dynamics to enhance engagement and ensure effective learning outcomes for all students.
• Fostered a positive and engaging learning environment, facilitating increased student participation and language development.
• Assessed student progress through tests, assignments, and continuous classroom evaluation.
• Collaborated with colleagues, parents, and school management to promote student educational progress and support individual learning needs.

Industry: Education

• Taught English to students from Preparatory Grade to Grade 4 in a rural school, including multi-grade classes with 2–5 grade levels taught simultaneously.
• Managed multi-grade classrooms, facilitating active participation and tracking student progress to support individual learning needs.
• Adapted lessons and teaching methods for diverse age groups and learning levels, fostering inclusivity and engagement.
• Created positive learning environment, promoting student confidence and motivation in developing English skills.
• Evaluated students’ progress through tests, assignments, and classroom activities.
• Worked with colleagues, parents, and school management to support students’ education.

Sector: Education

• Coordinated order fulfilment by accurately communicating and distributing orders to kitchen, butchery, and other operational teams, ensuring timely service under constant time pressure.
• Received and processed customer orders for restaurant services and catering events, contributing to seamless operations in a fast-paced, high-volume environment.
• Maintained effective communication with customers, delivering high-standard service and resolving enquiries promptly.
• Worked efficiently under tight deadlines, managing multiple orders simultaneously while maintaining accuracy and attention to detail.
• Prepared invoices and processed customer billing accurately and efficiently.

Industry: Hospitality, Restaurant & Catering

• Built and maintained client relationships through clear communication and timely follow-ups, ensuring efficient resolution of requests.
• Reconciled client requirements with discrepancies, coordinating with stakeholders for accurate and timely resolution.
• Partnered with Invoice Processing, Payments, and General Accounting teams to proactively identify, investigate, and resolve operational issues, ensuring smooth process execution.
• Generated and analysed process performance reports to support operational monitoring and identify continuous improvement opportunities.
• Reviewed and validated vendor setup and change requests to ensure data accuracy, compliance, and adherence to internal procedures.
• Created, maintained, and updated vendor master data across multiple ERP and operating systems, including SAP, SAP ByDesign, Pronto, and Basware.

Industry/Sector: Accounts Payable

Provided exceptional guest service by consistently adhering to high hospitality standards and actively engaging with customers.

Coordinated daily housekeeping and food service operations, streamlining workflow and maintaining service quality standards.

• Trained and supported new employees in housekeeping department, reinforcing adherence to operational procedures and hospitality standards.
• Participated in Work & Travel Program for second year, fostering team collaboration and improving service quality.
• Hospitality Worker – Work & Travel Program (Returning Employee), Nevada, USA

Industry/Sector: Accommodation and Food Service

Coordinated Erasmus+ mobility activities and administrative processes in support of the International Relations Officer.

Managed student inquiries and requests related to Erasmus+ scholarship opportunities, providing guidance throughout the application process.

• Promoted Erasmus+ programmes by collaborating with Sales and Marketing teams on targeted communication strategies and promotional activities.
• Communicated with students and international stakeholders, strengthening cross-cultural communication and organizational skills.
• Completed Erasmus internship in Poland, gaining professional experience in international academic environment while developing administrative, communication, and coordination skills.
• Developed adaptability and problem-solving abilities by working in a multicultural and dynamic environment.
• Completed Erasmus internship at International Relations Department in Poland

Industry/Sector: Education / International Relations

Provided high-quality guest services while maintaining a professional and customer-oriented approach.

Supported daily housekeeping and food service operations, ensuring compliance with established quality and cleanliness standards.

• Maintained operational efficiency by following procedures and collaborating with team members across service areas.
• Contributed to Work & Travel Program, gaining international hospitality experience in fast-paced accommodation and food service environment.
• Enhanced communication, teamwork, and adaptability skills in a multicultural environment.
• Worked in hospitality sector during Work & Travel Program in Nevada, USA

Industry/Sector: Accommodation and Food Service