Summary
Overview
Work History
Education
Websites
Organisational Managerial Skills
Hobbies
Timeline
Generic
Amalia Maria Salagean

Amalia Maria Salagean

Quality Assurance (QA) Engineer
Cluj-Napoca

Summary

With over four years of experience as a software test engineer, I excel in managing heavy workloads and thriving under pressure. I am highly organized, detail-oriented, and continuously looking for personal and professional growth.

I am dedicated to ensuring that products adhere to specifications and am characterized by my curiosity, effective communication, and adept time management skills.

I approach challenges with optimism and I am open to new experiences.

Outside of work, I enjoy traveling and maintaining an active and healthy lifestyle.

Overview

14
14
years of professional experience
4
4
years of post-secondary education
4
4
Languages

Work History

Quality Assurance (QA) Engineer

Evozon Systems
09.2019 - Current
  • Conducting quality engineering tasks to uphold the highest standards of product and process quality. Proficiently executing manual tests on web applications, Android, and iOS devices. Demonstrating expertise as a software tester, with a focus on mobility-as-a-service platforms and e-bike rental businesses.
  • Analyze project requirements and specifications to formulate a testing strategy.
  • Testing newly developed functionalities by using the appropriate testing techniques and methods.
  • Create, review, maintain and execute test scenarios.
  • Create detailed test cases for both functional and non-functional requirements, including positive and negative scenarios.
  • Execute various testing types (functional, regression, sanity, smoke, integration etc)
  • Perform test case execution to validate the functionality, usability, and compatibility of web applications across various browsers, devices, screen sizes, and operating systems.
  • Ensure all features and functionalities of web and mobile applications operate as intended.
  • Identify, document, and report defects, bugs, and crashes in web and mobile applications, utilizing bug tracking systems like GitLab or Jira, and assessing the severity of each issue with supporting log files and data.
  • Investigate root causes of problems by analyzing Console Errors and Google Cloud Console Logs.
  • Execute database operations during testing to confirm data integrity.
  • Perform regression tests to ensure that new features or changes do not cause any negative impact on existing functionalities.
  • Perform production migration testing.
  • Test payment flows for accuracy.
  • Validate hotfixes and patches.
  • Conduct API testing.
  • Perform hardware integration testing.
  • Execute simulation scripts to validate data accuracy and device functionality within the fleet.
  • Responsible for creating content for deployed features in the application.
  • Providing information to developers to support their bug fixing.
  • Collaborate closely with developers, providing additional information and investigating server errors and database-related issues.
  • Provide customer support services.
  • Investigate and replicate support incidents reported from the production field, offering solutions where possible.
  • Accelerated issue resolution times by effectively prioritizing defects based on severity and impact on the end-user experience.
  • Proven ability to learn quickly and adapt to new situations.

Call Centre Analyst

Contact Center.ro
10.2010 - 09.2019
  • Perform manual testing on every new questionnaire to guarantee alignment with customer specifications and uphold the proper flow upon deployment in the Production system.
  • Handling customer inquiries across Manufacturing, Money Transfer, and Marketing Research sectors via phone, email, and fax.
  • Handle customer relationships within the Inbound/Outbound departments, internal stakeholders, and end customers, acting as a link between the sales force, shop owners, and logistics/warehouse.
  • Act as brand ambassador for all the customer facing interactions, to build trust by demonstrating empathy towards the customer's needs;
  • Providing technical, procedural, and customer care guidance to both new and existing agents, along with creating and updating training materials.
  • Proactively communicate with end customers regarding any issues related to orders, deliveries, or requested materials.
  • Conducting telemarketing promotions by reaching out to Italian companies to introduce new products.
  • Serve as a backup for the Key Account Manager.
  • Demonstrating leadership skills by motivating and inspiring team members.
  • Known for organizational skills, attention to detail, and a strong work ethic.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Passionate about learning and committed to continual improvement.
  • Proven ability to learn quickly and adapt to new situations.
  • Learned and adapted quickly to new technology and software applications.

Education

Faculty of Letters, Applied Modern Languages - English-Italian

Babes - Bolyai University
Cluj-Napoca, Romania
10.2008 - 05.2011

Quality Assurance Testing (Manual And Automation) - Certified Diploma As A "Programator Analist"

FasttrackIT
Cluj-Napoca, Romania
05.2018 - 05.2018

High School Diploma -

Girolamo Fracastoro
Verona, Italy
05.2004 - 05.2005

Organisational Managerial Skills

I'm persuasive, determined, and a fast learner, with a sharp eye for detail. Organized and efficient, I can work independently and follow instructions well. I'm skilled in sales and negotiation, proven by my recognition as a 'Top Sales Performer' five times. In terms of testing, I excel in manual testing, analytics, and multitasking. I'm also adept at training and onboarding, with a strong focus on documentation and problem-solving. A strong problem solver and collaborative team player, I am committed to continuous improvement and delivery excellence.


Hobbies

Traveling: Discovering new cultures, experiencing different cuisines, and exploring diverse landscapes.

Cooking or Baking: Experimenting with recipes and flavors to create delicious meals or treats.

Hiking or Outdoor Exploration: Exploring nature, enjoying scenic views, and staying active.

Cycling: Enjoying the freedom of the open road while exploring new routes and landscapes on two wheels.

Timeline

Quality Assurance (QA) Engineer

Evozon Systems
09.2019 - Current

Quality Assurance Testing (Manual And Automation) - Certified Diploma As A "Programator Analist"

FasttrackIT
05.2018 - 05.2018

Call Centre Analyst

Contact Center.ro
10.2010 - 09.2019

Faculty of Letters, Applied Modern Languages - English-Italian

Babes - Bolyai University
10.2008 - 05.2011

High School Diploma -

Girolamo Fracastoro
05.2004 - 05.2005

Similar Profiles

CREATE PROFILE
Amalia Maria SalageanQuality Assurance (QA) Engineer