Travel
Ana Boldisor
Hostess
Bucharest
Summary
Diligent Hostess with a year of career work within fine dining establishments. Knowledgeable about strategies for handling all party sizes while supporting customer satisfaction goals. Open communicator and skilled planner with excellent problem-solving and multitasking skills.
Overview
1
1
year of professional experience
12
12
years of post-secondary education
3
3
Languages
Work History
Restaurant Hostess
Nomad Sky Bar
Bucharest
05.2021 - Current
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Managed over 50 customer calls per day.
- Answered customer questions about hours, seating and menu information.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait time.
Assistant Manager
FX MASTER INVEST SRL
BUCHAREST
09.2020 - 11.2020
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Mentored team members to enhance professional development and accountability in workplace.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
Education
High School Diploma -
LICEUL TEORETIC ”ALEXCANDRU CEL BUN”
Bender, Moldova 09.2007 - 05.2019
No Degree - Marketing
The Bucharest University of Economic Studies
Bucharest, Romania 04.2001 -
Skills
Reservation coordination
Group reservations management
Guest seating arrangements
Interactive communication skills
Business planning
Staff Management
Interests
Books
Photography
Sport
Meditation
Healthy lifestyle
Timeline
Restaurant Hostess
Nomad Sky Bar
05.2021 - Current
Assistant Manager
FX MASTER INVEST SRL
09.2020 - 11.2020
High School Diploma -
LICEUL TEORETIC ”ALEXCANDRU CEL BUN”
09.2007 - 05.2019
No Degree - Marketing
The Bucharest University of Economic Studies
04.2001 -