Ana Maria Voicu
București,Romania
Summary
Experienced professional with expertise in Kubernetes (Certified Kubernetes Application Developer), Docker, and cloud platforms such as GCP and Azure. Proficient in infrastructure automation using Terraform, Ansible, and Jenkins, alongside strong skills in shell scripting and Python. Demonstrates comprehensive knowledge of database administration, including SQL, Cassandra, Kafka, and MongoDB, as well as monitoring tools like Grafana, Kibana, and Prometheus. Adept at leveraging Git for version control and managing virtualisation environments with VMware vSphere. Combines technical proficiency with a solid understanding of operations to deliver scalable and efficient solutions.
Overview
6
6
years of professional experience
12
12
years of post-secondary education
1
1
Certification
Work history
Service Engineer
Orange Romania
03.2023 - 02.2025
- Providing second level support for some SMS and Payment application;
- Most of the managed servers are hosted in the cloud. (Flexible Engine -an Orange private cloud and GCP)
- Most of the applications are migrated and administered using Kubernetes or Docker
- We are colaborating with the development team to create a CI and CD pipelines using various tools such as Jenkins, Docker, and Kubernetes in an GCP environment for rapid product deployment.
- Maintained infrastructure as code using technologies like Ansible or Terraform; boosting productivity levels.
- Used version control tools such as Git to manage codebase efficiently.
- Tickets are assigned to us by the first line using Oceane or Dolphine
- For each operation, tasks are created in Jira, and documentation is stored in Confluence;
- Kibana and Grafana are used for log analysis and monitoring purposes;
- Maintained infrastructure as code using technologies like Ansible or Terraform; boosting productivity levels.
- Used version control tools such as Git to manage codebase efficiently.
- Gained expertise in scripting languages like Python and bash– facilitated automation in certain test scenarios and repetitive tasks
Site Reliability Engineer
K2View Data Center
02.2022 - 03.2023
- Our main activity was to monitor and administer a Kubernetes cluster using Azure and Grafana
- Running various environments such as Cassandra, Golden Gate and Kafka;
- Creating monitoring dashboards and setting thresholds for tracking overall system health;
- Providing Service Level Activity Infrastructure and Dashboards for service availability;
- Generating periodically system health reports; Identifying system trends and preventing production failures;
- Participating in building the infrastructure for monitoring, measuring and optimization of the production infrastructure;
- Running the escalation procedure for production issues;
- Running the daily production processes;
- Restoring the system to operational state if needed;
- Supporting investigations if required; Installation of mPaaS for new customers;
- Managing the on-going Change Request;
- Improved system scalability with the implementation of Kubernetes orchestration.
- Automated routine tasks using Ansible, improving operational efficiency.
- Led cloud migration initiatives for increased storage capabilities.
- Managed Linux-based servers, ensuring reliable performance.
- Resolved technical issues swiftly, minimising disruption to operations.
2nd Line Support Engineer OSS Operations NMS
VODAFONE Romania
01.2020 - 01.2022
- Company Overview: Technologies
- Administer OSS critical application from Vodafone Netherlands and Italy;
- Perform fault handling and implement corrective actions by having direct contact with 3rd parties (hardware or software vendors) to ensure problems are solved within the expected time frames;
- Apply daily routine monitoring and health checks on the OSS systems;
- Participate in new projects activities by providing input, implementing or verifying configuration changes;
- Interact with customer technical staff, NOC, engineers, operation managers and other groups within Service Delivery organization;
- Being part of the change management process, raising change request, taking part of CAB meetings or participating as an implementer;
- Technologies
Discover Graduate-OSS Operations NMS
VODAFONE Romania
05.2019 - 01.2022
- Company Overview: Technologies
- Improving my knowledge of Linux/Unix, virtualization and database;
- Getting familiar with the platforms administrated by the team;
- Helping with the documentation process and the access to it;
- Improving scripting knowledge (bash) on Linux/Solaris based platforms;
- Taking courses of Networking and Python (Fundamentals) from Vodafone University;
- Technologies
Discover Graduate-Presales Feasibility
VODAFONE Romania
12.2018 - 01.2020
- Company Overview: Technologies
- Improving my knowledge of IP & Fixed connectivity;
- Familiarization with Vodafone network (MPLS and transmissions pops), marked products and their technical characteristics (DIA, IP VPN, DIA MSP, SD WAN)
- Local providers that we can connect depending of each geographical region;
- Understanding the feasibility process and the steps to be followed to estimate the price of a product according to certain specific characteristics desired by the customer (band, supplier, address, resilience, transmission environment, diversity, interface etc.);
- Familiarization with the main used tools: C2Q and Mozart;
- Improving the knowledge of Stakeholder management and Agile methodology;
- Creating training documents such as 'Global Feasibility' (that included information about suppliers in each country, the products they can offer along with their technical characteristics - the pops in which we have ENNI with them, the contacts and the responsible sellers in the region) or Escalation Matrix (list with contact persons in case of escalation)
- Technologies
Education
Matemaca-Informaca -
Colegiul "Ion Luca Caragiale"
09.2012 - 06.2016
Reţele Si Soware De Telecomunicai - undefined
Universitatea Politehnica Din Bucures
10.2016 - 02.2025
Skills
- Kubernetes - Certified Kubernetes Application Developer
- Docker
- Terraform
- Ansible and Jekins
- GCP and Azure
- GIT
- Shell Scripting and Python
- Data Base Administration: SQL, Cassandra, Kafka and MongoDB
- Operations understanding
- VmWare vSphere
- Grafana, Kibana and Prometheus
Languages
English
Italian
Spanish
Custom
- Ping pong
- Skiing
- Dancing
Certification
Certified Kubernetes Application Developer
Timeline
Service Engineer
Orange Romania
03.2023 - 02.2025
Site Reliability Engineer
K2View Data Center
02.2022 - 03.2023
2nd Line Support Engineer OSS Operations NMS
VODAFONE Romania
01.2020 - 01.2022
Discover Graduate-OSS Operations NMS
VODAFONE Romania
05.2019 - 01.2022
Discover Graduate-Presales Feasibility
VODAFONE Romania
12.2018 - 01.2020
Reţele Si Soware De Telecomunicai - undefined
Universitatea Politehnica Din Bucures
10.2016 - 02.2025
Matemaca-Informaca -
Colegiul "Ion Luca Caragiale"
09.2012 - 06.2016
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