Ana-Theodora Giugaru
Popesti Leordeni
Summary
Psychologist passionate enthusiastic about learning skills necessary for understanding and interacting with people. Pursues opportunities to learn new skills and contribute to group success. Analytical and curious, offers strong relationship-building and problem-solving abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Representative
Humanitas
03.2023 - Current
- Help customers find the books suited to their needs;
- Aware of news in the literary industry and help clients stay informed;
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Junior Client Service Analyst
Deloitte Technology Romania
11.2022 - 02.2023
- Managed high workload to meet deadlines; Attention to detail and focus on quality whilst ensuring efficiency and maintaining a high work output;
Assistant Editor
MDPI - Publisher of Open Access
05.2021 - 10.2022
- Support the editorial process for academic research journals; Handle efficient and respectful email communication with researchers all over the world; Have a strong collaboration with other members of the company; Ensure a high level of accuracy and respect tight deadlines with a high degree of consistency; Quickly learned new skills and applied them to daily tasks to improve efficiency; Perform duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment; Improved Excel abilities
Education
Engineer Diploma, Computer science, Robotics, Statistics - Facultatea De Automatică Și Calculatoare
Universitatea Tehnică Gheorghe Asachi
Iași, Iași07.2020
Skills
- Communication skills
- Analytical and Critical thinking skills
- Customer Service and Retention
- Process Improvement
- Microsoft Office
- Documentation review
- Computer Literacy
- Proofreading
Certification
- Teacher Training, 10/01/16, 05/01/19
- Secretary Training, 06/01/16, 08/01/16
Languages
Romanian
Proficient
C2
English
Proficient
C2
French
Elementary
A2
Timeline
Sales Representative
Humanitas
03.2023 - Current
Junior Client Service Analyst
Deloitte Technology Romania
11.2022 - 02.2023
Assistant Editor
MDPI - Publisher of Open Access
05.2021 - 10.2022
Engineer Diploma, Computer science, Robotics, Statistics - Facultatea De Automatică Și Calculatoare
Universitatea Tehnică Gheorghe Asachi
- Teacher Training, 10/01/16, 05/01/19
- Secretary Training, 06/01/16, 08/01/16
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