Ana Maria Aldea
Bucharest
Overview
4
4
years of professional experience
Work History
Field Service Engineer
Atlas Copco
09.2023 - Current
- Responsible for responding to scheduled and emergency field repair of Atlas Copco equipment such as air compressors (screw, piston), air dryers, nitrogen generator plants.
- Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
- Advise costumers on proper maintenance & relevant suggestions to improve line
efficiencies. - Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
- Generating new leads.
Intern
INOE 2000
06.2022 - 09.2022
- Explored new technologies and approaches to streamline processes.
- Devised and implemented processes and procedures to streamline operations.
Call Center & Data Entry Operator
Expert Connection
06.2020 - 10.2020
- Verified data files prior to entry to maintain high data accuracy.
- Completed data entry tasks with accuracy and efficiency.
- Corrected data entry errors to prevent duplication or data degradation.
- Updated and maintained customer information, documents and records.
- Utilized sales techniques to build customer interest and close sales.
- Made average of 50 outbound and inbound calls per day.
Education
Bachelor of Engineering - Mechanical Engineering
Politehnica University of Bucharest
Bucharest, Romania07.2023
No Degree - Business Administration And Management
Centrul De Antreprenoriat UPBizz
Bucharest, Romania09.2022
High School Diploma -
Colegiul National Mihai Eminescu
Buzau, Romania06.2019
Skills
- Troubleshooting and repair
- Customer Service
- Hydraulics
- Pneumatics
- Mechanics
- On-Site Support
- Problem-Solving
- Repair and Installation
- Teamwork
Languages
English
Upper intermediate
B2
French
Intermediate
B1
Romanian
Proficient
C2
Timeline
Field Service Engineer
Atlas Copco
09.2023 - Current
Intern
INOE 2000
06.2022 - 09.2022
Call Center & Data Entry Operator
Expert Connection
06.2020 - 10.2020
Bachelor of Engineering - Mechanical Engineering
Politehnica University of Bucharest
No Degree - Business Administration And Management
Centrul De Antreprenoriat UPBizz
High School Diploma -
Colegiul National Mihai Eminescu
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