Andreea Costeanu

• Conduct IT audits and risk assessments to ensure regulatory compliance, including SOX controls testing, IT General Controls (ITGC) evaluations and application control reviews.

• Assesses IT controls according to PCAOB audit standards and Deloitte methodology, ensuring a 95% compliance rate across varied sectors.

• Assist in conducting third-party risk assessments and ensuring compliance with ISO 27001 standards.

• Proficient in Risk Management (RM), Identity and Access Management (IAM), User Access Reviews (UAR), Incident Management (IM) and Change Management (CM) processes.

• Evaluate the effectiveness of IT system controls, identifying deficiencies and providing recommendations, driving significant enhancements in control effectiveness across client projects.

• Utilize Microsoft Excel for data analysis, batch processing, and problem-solving, applying analytical skills to optimize IT audit processes and enhance efficiency.

• Engage in IT Assurance projects across Financial Services, Telecommunications, Technology, and Retail, ensuring robust audit practices and reducing potential compliance gaps by 30% through comprehensive evaluation and risk mitigation strategies.

• Managed Identity and Access Management (IAM) processes, processing over 1,000 access requests monthly, including account creation, modification, and deletion in alignment with role-based access controls. Strengthened data security and reduced unauthorized access by 15%.

• Administered Active Directory and various application security groups, including LDAP and AWS groups, ensuring stringent compliance and achieving a 20% reduction in access-related incidents.

• Applied ITIL processes, troubleshooting expertise, and SQL skills to enhance IT operations. Utilized BMC Remedy Ticketing System for issue resolution.

• Supported IT Asset Management (ITAM) and Software Asset Management (SAM) operations. Implemented strategies that maximized asset efficiency, achieving full utilization across all departments.

• Contributed to a successful SOX audit by providing critical IT compliance data. Honored for effectively managing team backlogs, maintaining KPIs with a 95% on-time completion rate, and supporting SOX audit requirements amid team transitions.

• Managed MySQL databases, worked with Microsoft SQL Server, and automated tasks using VBA. Proficient in PowerPoint, Salesforce, AWS administration, and technical support, with strong analytical skills and fluency in German.

• Led operational initiatives that contributed to a 10% increase in store profitability, supporting the seamless execution of CRM strategies and optimizing store efficiency.

• Managed a team of 15+ employees and increased productivity through targeted training and performance monitoring.

• Coordinated daily operations to maintain high customer satisfaction.