Summary
Overview
Work History
Education
Skills
Interests
Timeline
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ANDREEA-DIANA IONIȚĂ

ANDREEA-DIANA IONIȚĂ

Manager de Clientelă și Operațiuni
Bucuresti

Summary

  • With three years of expertise in customer management and operations at BRD Groupe Societe Generale, I am a passionate professional dedicated to excellence in customer service. A 2018 bachelor's degree graduate, I aspire to find new challenges that allow me to significantly contribute to the success of your team and grow professionally together.
  • Also, the 8 years of working in sales made me understand that the relationship with the customer and satisfying their needs is the key to the success of a business.

Overview

13
13
years of professional experience
2
2
Languages

Work History

Operations Manager, Banking Finance

BRD GROUPE SOCIETE GENERALE
02.2021 - Current
  • Within the company, I maintained its relationship with clients, developed and coordinated campaigns to promote the company's image.
  • We also identified new clients and pursued their attraction to the company.
  • Improved marketing to attract new customers and promote business.

Sales Assistant

ALMAROM LIMITED SRL
09.2020 - 02.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Administrator

BRANDUSA CRISTAL SRL
10.2012 - 08.2020
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Implementing a customer feedback system, which led to improved service delivery and customer satisfaction.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Education

Licensed - Publicity

FACULTATEA DE JURNALISM SI STIINTELE COMUNICARII
Bucharest, Romania
07-2018

Skills

Interests

Hikes

Cooking desserts

Dance

Timeline

Operations Manager, Banking Finance

BRD GROUPE SOCIETE GENERALE
02.2021 - Current

Sales Assistant

ALMAROM LIMITED SRL
09.2020 - 02.2021

Administrator

BRANDUSA CRISTAL SRL
10.2012 - 08.2020

Licensed - Publicity

FACULTATEA DE JURNALISM SI STIINTELE COMUNICARII

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ANDREEA-DIANA IONIȚĂManager de Clientelă și Operațiuni