Dependable Office Assistant with strong organisational abilities and effective communication skills. Proficient in managing schedules and coordinating administrative tasks. Ready to contribute to productive and cohesive office environment.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Office Assistant
Exiger Diligence Tech SRL
Bucharest
2022.10 - 2026.04
Managed daily office operations to ensure smooth and efficient working environment
Coordinated and distributed internal and external communications in a timely manner
Maintained and organized comprehensive records of contracts and addendums, ensuring accurate indexing and easy retrieval
Monitored office supply inventory, forecasted needs, and handled procurement to prevent shortages
Maintained and regularly updated databases of clients and suppliers
Acted as first point of contact for office-related issues, troubleshooting malfunctions and coordinating with vendors for timely resolution
Scheduled, organized, and coordinated meetings, appointments, and internal calendars for staff and management
Planned and executed company events (e.g., Christmas parties, team buildings), managing logistics, vendors, and budgets
Administered access control systems, including activation and deactivation of employee access cards
Managed supplier invoices, including verification, processing, and archiving in compliance with company procedures
Receptionist
Hotel Novotel
Bucharest
2022.05 - 2022.09
Welcomed guests upon arrival, delivering a professional and friendly first impression while efficiently assigning rooms
Managed full check-in and check-out processes for a high volume of guests, ensuring accuracy and a seamless experience
Collected and verified guest information, including contact details and stay dates, maintaining accurate and compliant records
Handled guest inquiries and complaints promptly and professionally, achieving high levels of customer satisfaction
Collaborated closely with housekeeping to ensure rooms were clean, fully prepared, and aligned with guest expectations prior to arrival
Monitored room status and coordinated with internal teams to optimize room availability and turnaround times
Maintained up-to-date records of reservations, bookings, and payments, ensuring accuracy in the system
Supported daily front office operations, contributing to efficient workflow and positive guest experiences
Quality Control Associate & Yard Marshal Clerk
Amazon
Rochester, Kent
2020.05 - 2022.04
Quality Control:
Monitored and evaluated operational processes to identify defects and inefficiencies, contributing to improved quality performance
Implemented and tracked preventive and corrective actions, ensuring compliance with internal quality assurance standards
Investigated customer complaints and product issues, identifying root causes and supporting resolution to reduce recurrence
Maintained compliance with quality, safety, and regulatory requirements, supporting consistent operational standards
Collaborated with cross-functional teams to improve workflows and enhance overall process accuracy
Yard Marshal Clerk:
Monitored daily yard and dock operations, ensuring safe and efficient movement of goods within the delivery station
Reviewed and supported implementation of audit and control procedures, improving accuracy and compliance in yard checks
Coordinated and tracked high-volume deliveries from vendors and carriers, ensuring timely processing and documentation
Office Assistant
AironTeam LTD
London
2020.02 - 2020.05
Managed front office operations, including handling incoming calls, correspondence, and cold calling potential clients, generating new business opportunities
Welcomed and assisted visitors, creating a professional and positive first impression of the organization
Oversaw day-to-day office administration, including budget tracking, procurement of office supplies, and inventory management
Coordinated incoming and outgoing mail and courier services, ensuring accurate and timely distribution
Prepared, drafted, and edited a variety of business documents, reports, and presentations with precision and attention to detail
Maintained and organized document management systems, ensuring efficient archiving and easy retrieval of records
Supported overall office operations by streamlining administrative processes, improving efficiency, and maintaining an organized work environment