ANDREEA MANEA
Timisoara
Summary
Multi-tasking Team Leader with expertise in managing complex projects and delivering successful outcomes. Demonstrates strong leadership by fostering a positive, motivating culture aligned with organizational goals. Skilled in mentoring team members, driving collaboration, and unlocking their full potential to exceed expectations. Experienced in overseeing diverse projects, ensuring timely, high-quality delivery, and adapting to evolving priorities. Proficient in multitasking, problem-solving, and leveraging dedicated tools. Committed to empowering teams and achieving exceptional results through strategic leadership and effective communication.
Overview
14
14
years of professional experience
Work History
Care Project Manager Team Leader
Nokia
01.2022 - Current
- Manage Global,NAM,CALA&MEA team of Care Project Managers
- Motivate team members, oversee day-to-day operations, delegate tasks, conduct escalation, conducting performance evaluations of employees, set individual and team goals, managing team budget
- Supervising the activity of all the team members and their projects
- Managing complex and high risk Global Care Projects with customer facing interaction
- Building and nurturing a positive relationship with the customer
- Successfully managed multiple global projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals
Global Care Project Manager
Nokia
01.2019 - 12.2022
- Manage Global Care Contracts with customer facing interaction
- Coordinate, globally the Care Project Managers to implement/manage the Care Program worldwide
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals
- Coordinated with cross-functional teams to resolve project issues and mitigate risks
- Responsible for projects profit margins
- Building and nurturing a positive relationship with the customer
- Fostering strong relationships with cross-functional teams/project managers and senior management
- Creating and presenting regularly customer reports
- Mentoring colleagues
- Manage customer escalations
Care Project Manager
Nokia
01.2017 - 12.2018
- Coordinating maintenance contract implementation for Channels and Direct business
- Undertaking service contracts and performance reporting
- Driving excellent customer satisfaction in the post deployment domain
- Ensuring that specific entitlement to maintenance business services are conducted in an efficient, accurate, cost-effective, timely manner
- Ensuring profitability of Maintenance business
- Creation of standardized performance reports from Maintenance tool
- Customized reporting for Top key customers
Technical Data Object Expert
Linde Gaz
09.2014 - 12.2016
- Daily interaction with SAP System, accessing corresponding tables for Customer, Material, Vendor, using SAP tables relations and dependencies
- Data cleaning and data migration from legacy systems to SAP, using Informatica PowerCenter tool
- Implementing data quality rules in the toolset using Informatica
- Programme, Implement, Test DQRS and Rollout for other countries
- Identify problems, issues in the code and fix it
Project Coordinator
Alcatel-Lucent/Accenture
01.2014 - 08.2014
- Coordinate actions and people in order to obtain the best processes transfer
- Conduct workshops with process owners to analyse AS-IS Processes and design a simplified/optimized TO-BE processes
- Define the service in details: Forms, Templates, Check List, Tools
- Coordinate the HRSSC for the Knowledge Transfer
- During the HRSSC transition to Accenture, I supported management by attending meetings, preparing materials, and tracking tasks
- This role provided valuable insight into high-level decision-making and leadership dynamics
Junior Project Manager
Alcatel-Lucent
04.2012 - 12.2013
- Define and implement the Responsibility Matrix tool and act like Single Point of contact for it
- Coordinate Database/Tool related projects
- Responsible for ensuring best value is obtained for the project, including supplier base, use of internal and external resources
- Completing changes on accounts when mistakes were detected
- Advise customers in errors or account changes and the required remedy
- Updating the documentation, Creating Enhancement Requests, Managing tickets
- Participating on UAT's, Entered new data into system
- Ongoing design and maintenance of new and existing websites
- Managing Responsibility Matrix, QEACS and SAM tools
Administrative Assistant
Alcatel-Lucent
09.2010 - 03.2012
Education
Master's Degree - Electronics and Telecommunications
Polytechnic University of Timisoara
07.2012
Bachelor's Degree - Engineering and Management
Polytechnic University of Timisoara
07.2008
College Degree - Informatics and Mathematics
The National College "Iulia Hasdeu"
07.2008
Skills
- Leadership
- Excellent communication skills
- Adaptability
- People orientated
- Mentoring
- Conflict resolution
- Ability to work under pressure
- Decision making
- Time management
- Proactive and flexible
- Program Management
- Project Management
- Customer orientated
- Problem Solving
- Stakeholder management
- Presentation Skills
- Fast Learner
- Microsoft Office
- Jira
Hobbies
Spending quality time with family
Home organization
Travel planning
Personal information
Date of Birth: 5th of February
Gender: Female
Nationality: Romanian
Driving License: Yes
Timeline
Care Project Manager Team Leader
Nokia
01.2022 - Current
Global Care Project Manager
Nokia
01.2019 - 12.2022
Care Project Manager
Nokia
01.2017 - 12.2018
Technical Data Object Expert
Linde Gaz
09.2014 - 12.2016
Project Coordinator
Alcatel-Lucent/Accenture
01.2014 - 08.2014
Junior Project Manager
Alcatel-Lucent
04.2012 - 12.2013
Administrative Assistant
Alcatel-Lucent
09.2010 - 03.2012
Bachelor's Degree - Engineering and Management
Polytechnic University of Timisoara
Master's Degree - Electronics and Telecommunications
Polytechnic University of Timisoara
College Degree - Informatics and Mathematics
The National College "Iulia Hasdeu"
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