Overview
Work History
Education
Skills
Accomplishments
Timeline
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Andreea-Simona Neagu

Andreea-Simona Neagu

Bucharest,Romania

Overview

3
3
years of professional experience
2
2
Languages

Work History

Sales Representative / Manager

Botanical SRL
02.2024 - Current
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Coordinated with other departments such as Marketing and Supply Chain Management to ensure seamless execution of sales strategies.
  • Identified issues, analyzed information and provided solutions to problems.
  • Maintained ethical and positive working environment to reduce turnover
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Technologist Engineer in Environmental Engineering

Naco Express
10.2023 - 01.2024
  • Prepared technical documentation including permit applications, feasibility studies, impact statements, project plans, and cost estimates related to environmental projects.
  • Composed and implemented plans to identify potential environmental risks and determine appropriate solutions.
  • Reduced environmental impact by designing and implementing sustainable engineering solutions.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Dispatcher

Exclusive Car Trading
04.2021 - 10.2023
  • Making the daily update, which contains information about truks,drivers, loading and unloading places.
  • Searching for shippements using TimoCom and / or Bursa Transport.
  • Maintaining relationships with clients and always keeping them informed regarding every situation that we encounter.
  • Making sure every driver has a configured phone, with all applications up to date.
  • Creation of flyers, agendas and online post for company.
  • Making monthly orders with stationery and cleaning products for the company.
  • Keeping track of IMI Declaration for each driver and country he drove to.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Developed and implemented data entry operations in excel.
  • Assisted with developing data entry processes for excel.
  • Utilized techniques for increasing data entry speed in excel sheets.
  • Identified issues, analyzed information and provided solutions to problems.
  • Tracked and monitored vehicle performance and maintenance.
  • Utilized dispatch software to enter customer orders, deliveries and receipts.
  • Scheduled deliveries and pickups according to customer needs.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Received new orders, prepared documentation, and assigned personnel.
  • Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
  • Communicated with customers to provide delivery updates and resolution.
  • Consistently met performance metrics for call handling, contributing to the overall success of the department.
  • Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
  • Communicated with warehouse staff to facilitate proper loading and unloading of orders.
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
  • Monitored flow of paperwork and directed information to appropriate departments.
  • Answered phone calls and responded to customer emails.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Self-motivated, with a strong sense of personal responsibility.
  • Organized and detail-oriented with a strong work ethic.
  • Developed strong communication and organizational skills through working on group projects.
  • Skilled at working independently and collaboratively in a team environment.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Resolved problems, improved operations and provided exceptional service.
  • Excellent communication skills, both verbal and written.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed data entry policies and procedures in compliance with company standards.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Maintained files, records and chronologies of entry activities.
  • Created spreadsheets for more efficient recordkeeping.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
  • Produced monthly reports with advanced Excel spreadsheet functions.
  • Provided professional services and support in a dynamic work environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Master's Degree:Management of Investment Projects - Environmental Engineering

University of Agriculture And Veterinary Medicine
Bucharest, Romania
04.2001 -

Bachelor of Environmental Engineer - Environmental Engineering

University of Agriculture And Veterinary Medicine
Bucharest, Romania
04.2001 -

Skills

Rapport and relationship building

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Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets, to enter and record transport orders and improve the table the "update" .
  • Participation in the symposium held within the faculty with the theme - The Effects of Biodegradable Plastics
  • Certificate of graduation from the "Entrepreneurial Skills" course organized by USAMVB
  • Participation at the "Let's Do It Romania" project
  • Graduated E-devize course
  • Graduated IT for Energy course
  • Graduated the CECOR course
  • Graduated Microsoft Package course

Timeline

Sales Representative / Manager

Botanical SRL
02.2024 - Current

Technologist Engineer in Environmental Engineering

Naco Express
10.2023 - 01.2024

Dispatcher

Exclusive Car Trading
04.2021 - 10.2023

Master's Degree:Management of Investment Projects - Environmental Engineering

University of Agriculture And Veterinary Medicine
04.2001 -

Bachelor of Environmental Engineer - Environmental Engineering

University of Agriculture And Veterinary Medicine
04.2001 -

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Andreea-Simona Neagu