Summary
Overview
Work History
Education
Skills
Websites
Software
Certification
Timeline
Generic

Andreea Suteu

Debit Collection Specialist
Cluj-Napoca

Summary

Adept at navigating the complexities of debt recovery, I significantly enhanced repayment rates at Cerved Credit Collection through customized payment plans and advanced collection software. My approach combines persuasive communication with a deep understanding of legal frameworks, showcasing my goal-oriented nature and ability to respect and fairly treat debtors.

Overview

9
9
years of professional experience
1
1
Certification
3
3
Languages

Work History

Debit Collection Specialist

Cerved Credit Collection
04.2016 - Current
  • Expedited payment arrangements with debtors using persuasive techniques while treating them fairly and respectfully.
  • Evaluated debtor financial situations, offering customized payment plans based on individual circumstances, ultimately improving repayment rates.
  • Advised clients on best practices for managing their accounts receivable portfolio to minimize future delinquencies effectively.
  • Streamlined the debt recovery process by creating efficient workflows and utilizing advanced collection software tools.

Education

Diploma /Certificate -

Manual Testing
Cluj-Napoca, Romania
04.2001 -

Diploma/Certificate -

Automatic Testing
Cleja, Romania
04.2001 -

Diploma -

Logistic Manager
Cluj-Napoca, Romania
04.2001 -

Faculty - Social Assistance, Psychology.

University Babes-Bolyai
Cluj-Napoca, Romania
04.2001 -

Diploma -

Customs Agent
Cluj-Napoca, Romania
04.2001 -

Skills

Debit recovery

Payment arrangements

Test Execution

Functional Testing

Bug tracking

Black Box Testing

Performance Testing

Quality Control

Automation testing

Regression testing understanding

Selenium WebDriver

Bug reporting

Version control

Defect resolution

Manual test case preparation

Bug Tracking and Resolution

Adaptability

Professionalism

Software Development Tools: JAVA

Software

Software Testing

Functional Testing

Management Project

Manual Testing

Customer Service

Certification

CSQA - Certified Software Quality Analyst

Timeline

CSQA - Certified Software Quality Analyst

09-2024

Debit Collection Specialist

Cerved Credit Collection
04.2016 - Current

Diploma /Certificate -

Manual Testing
04.2001 -

Diploma/Certificate -

Automatic Testing
04.2001 -

Diploma -

Logistic Manager
04.2001 -

Faculty - Social Assistance, Psychology.

University Babes-Bolyai
04.2001 -

Diploma -

Customs Agent
04.2001 -

Similar Profiles

CREATE PROFILE
Andreea SuteuDebit Collection Specialist