Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Andrei Bibire

Andrei Bibire

Bucharest

Summary

Versatile talent with enthusiasm for engaging in customer-focused roles.

Overview

6
6
years of professional experience

Work history

Customer Care Specialist

Vistaprint US/CA
11.2025 - 01.2025
  • Managed challenging customer inquiries across chat, email, and phone channels.
  • Utilised CRM software to document service issues and manage customer accounts effectively.
  • Advocated for customers' needs by suggesting product improvements based on feedback.

Customer Care Specialist

Kabar Romania
Bucharest
06.2024 - 10.2025
  • Resolved customer service inquiries via phone, email, and chat to ensure prompt resolutions.
  • Developed social media posting strategies to enhance online engagement and visibility.
  • Maintained comprehensive records of customer interactions for future reference.

Brand Promoter

Grolsch Romania
Bucharest
01.2024 - 05.2024
  • Engaged directly with customers to promote products and services, significantly enhancing sales.

Actor

State Theatre
Constanța
01.2020 - Current
  • Demonstrated adaptability through 15 diverse roles across classic and modern shows.
  • Facilitated engaging performances as improv MC, promoting audience interaction.
  • Hosted podcast episodes to foster insightful discussions on various topics.

Voice Over Actor

Abis Studio/Taine Multimedia
Bucharest
11.2021 - 12.2024
  • Narrated audiobooks, enriching storytelling and fostering listener engagement.
  • Voiced diverse characters in video games to boost player immersion and emotional connection.
  • Crafted engaging content for TV, YouTube, and radio commercials, enhancing audience connection.

Education

Master of Arts - Theatre

UNATC„I.L.Caragiale”
Bucharest

High School Diploma - Mathematics/Computer Science

„Costache Negruzzi” National College
Iași

Skills

  • Customer interaction (chat/email/phone)
  • CRM software proficiency
  • Problem-solving
  • Proactive approach
  • Data analysis
  • Team collaboration
  • Customer loyalty building

Languages

English
Proficient (C2)
Romanian
Proficient (C2)
Italian
Intermediate (B1)

Timeline

Customer Care Specialist

Vistaprint US/CA
11.2025 - 01.2025

Customer Care Specialist

Kabar Romania
06.2024 - 10.2025

Brand Promoter

Grolsch Romania
01.2024 - 05.2024

Voice Over Actor

Abis Studio/Taine Multimedia
11.2021 - 12.2024

Actor

State Theatre
01.2020 - Current

Master of Arts - Theatre

UNATC„I.L.Caragiale”

High School Diploma - Mathematics/Computer Science

„Costache Negruzzi” National College
Andrei Bibire