Andrei Haju

Company Overview: Remote for Cuisinart (American company)

• Provide customer service and support to English-speaking clients
• Manage customer inquiries through calls and emails
• Resolve issues efficiently and professionally
• Remote for Cuisinart (American company)
• Managed an average of 50 customer calls per day, addressing inquiries, resolving product or service issues, and ensuring a positive customer experience.
• Processed phone orders accurately and efficiently, contributing to streamlined order fulfillment and customer satisfaction.
• Delivered exceptional customer service by prioritizing emergency issues and developing and employing workarounds to solve problems expeditiously.

• Processed an average of 50+ customer orders daily, ensuring accuracy and timely service during peak hours.
• Handled billing and payment transactions for up to 100 customers per day, contributing to smooth and efficient front-of-house operations.
• Collaborated with team members to maintain a clean and organized service area, improving customer satisfaction and workflow efficiency.