Dynamic Operations Manager with 15+ years of progressive experience specializing in large-scale transformations and operational excellence, backed by a PhD in International Development Studies and strong academic foundation in Political Science. Proven track record of leading multinational teams and implementing innovative solutions across complex organizational landscapes. Successfully orchestrated cross-border operations consolidation across 15 countries, managing C-Level stakeholders from HR, Finance, and Sales functions. Demonstrated expertise in leading Lean Six Sigma initiatives and driving operational efficiency through data-driven decision making and technology integration.
Core Competencies:
• Strategic Leadership & Change Management
• Program & Project Management (Agile/Waterfall)
• Business Intelligence & Data Analytics
• Process Optimization & Automation
• Cross-functional Team Leadership
• Stakeholder Management & Communication
Technical Expertise:
• Advanced Analytics: SQL, Quicksight, PowerBI
• Business Systems: SAP, Salesforce, SharePoint
• Process Improvement Methodologies: Lean Six Sigma, Kaizen
• Data Visualization & Reporting
• AI/ML Integration & Implementation