Angela Loredana Urban

Project Management: Lead the strategic transformation of local business processes into a global Business Service (BS) organization, focusing on service optimization, process improvement, and automation.

Service Standardization: Identify, analyze, and standardize manual services within the global Purchasing organization to enable successful worldwide scaling and deployment.

Team Leadership & KPIs: Coordinate the Knowledge Transfer team, ensuring clarity in task allocation while monitoring daily activity to consistently hit defined organizational KPIs.

Process Optimization: Analyze service execution metrics to implement workflows that reduce turnaround time, increase operational quality, and secure lean continuous improvements.

Knowledge Management: Author and maintain updated global work instructions, process flows, training materials, and interactive video tutorials using Camtasia.

Material Strategy Management: Spearheaded material objectives for direct/indirect purchasing, freight, and duty for key international corporate clients.

Cross-Border Leadership: Managed and coordinated a remote team of 10 buyers based in Chennai, enhancing cross-cultural synergy, empathy, and team delivery times.

Inventory Control: Partnered closely with the internal planning department to strictly control inventory levels and ensure material delivery aligned perfectly with production schedules.

Vendor Relations & Negotiation: Led first-level escalations for critical material shortages; negotiated delivery terms, pricing, and volume schedules directly with global suppliers.

Financial Integrity: Audited and verified supplier invoices against released purchase orders to authorize timely financial approval and payment processing.

Monitored and placed material purchase orders, dynamically rescheduling supplier deliveries based on real-time internal user demands.

Communicated daily with international suppliers to secure competitive pricing, product availability, and optimal delivery conditions.

Coordinated a team of 8 people to build long-term corporate partnerships, securing €5,000 in revenue from multinationals like Orange and Auchan.

Organized a summer school project, leading a 7-person team that secured a €1,300 grant, 7 international trainers, and 40 active participants.