Anghel Aurel Ioan
Waiter/Bar Waiter
Constanta,Romania
Summary
Dynamic hospitality professional with extensive bartending prowess at Ama Waterways, adept at enhancing customer satisfaction through attentive service and effective sales strategies. Proven track record in cash handling and wine service, consistently exceeding sales targets while fostering a positive team environment. Recognized for strong communication skills and ability to anticipate guest needs.
Overview
2023
2023
years of professional experience
1
1
Language
Work History
Bar Waiter
Nemo LTD
- Maintained clean and organized bar area.
- Maintained a clean and organized work environment to ensure efficient service and compliance with health regulations.
- Assisted with bartending duties during high-volume shifts.
- Supported fellow team members during peak hours to maintain seamless operations and minimize wait times for guests.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Collected dirty flatware and glassware to deliver to sanitizing station.
- Communicated with guests to record orders and assess needs.
- Displayed extensive knowledge of drink ingredients, preparation techniques, glassware selection, allowing customers to make informed decisions about their orders.
- Maintained a positive, professional demeanor even during high-pressure situations, promoting a team-oriented work environment.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Ensured responsible alcohol service, adhering to local laws and regulations regarding age verification and intoxication levels.
- Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
- Managed cash transactions accurately, balancing the register at the end of each shift without discrepancies.
- Collaborated with bartenders to prepare and serve high-quality cocktails and mixed drinks.
- Received over Number beverage orders nightly from wait staff and delivered beverages to guests while keeping up with bar orders.
- Maintained accuracy and efficiency when processing sales transactions.
- Anticipated guest needs and provided proactive service.
- Participated in staff meetings and training sessions to continuously improve skills and stay up-to-date on industry best practices.
- Assisted in event planning efforts for private parties or special occasions held at the bar venue.
- Increased bar revenue by upselling premium beverages and promoting special offers.
- Demonstrated proficiency in using point-of-sale systems for accurate order processing and payment handling.
- Assisted in inventory management, tracking stock levels, and ordering supplies as needed.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Exceeded daily sales targets consistently through effective upselling strategies and personalized service.
Driver
Hermes Deliver
- Followed all relevant traffic laws and safety regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Delivered goods and products to customer on time and in excellent condition.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Driver
Amazon Prime Products
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Reduced fuel consumption through strategic route planning and efficient driving techniques.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Bar Waiter
Source Bar UK
- Maintained clean and organized bar area.
- Maintained a clean and organized work environment to ensure efficient service and compliance with health regulations.
- Assisted with bartending duties during high-volume shifts.
- Supported fellow team members during peak hours to maintain seamless operations and minimize wait times for guests.
DJ
ARA Sound
- Maintained up-to-date knowledge of music trends and popular genres to stay ahead of market demand.
- Improved event atmosphere by curating tailored playlists for a diverse range of clients and venues.
- Monitored crowd reactions adjusting setlists accordingly for an engaging experience tailored towards audience preferences.
- Mentored aspiring DJs by sharing industry insights and technical skills through workshops or one-on-one sessions.
Bartender
Ama Waterways
2022.03 - 2022.10
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
Bar Waiter
Ama Waterways
2020.03 - 2020.10
Waiter/bar Waiter
Avalon Waterways
2016.03 - 2016.10
Bartender
Club for You
2015.01 - 2015.12
Education
Computer Mathematic -
High School
Constamta06.2014
Skills
Wine service
To-go order preparation
Cash handling
Bartending prowess
Food station setup
Bill computation
Sales strategy
Food and beverage pairings
Stocking and replenishing
Food running
Hospitality service expertise
Menu memorization
Timeline
Bartender
Ama Waterways
2022.03 - 2022.10
Bar Waiter
Ama Waterways
2020.03 - 2020.10
Waiter/bar Waiter
Avalon Waterways
2016.03 - 2016.10
Bartender
Club for You
2015.01 - 2015.12
Bar Waiter
Nemo LTD
Driver
Hermes Deliver
Driver
Amazon Prime Products
Bar Waiter
Source Bar UK
DJ
ARA Sound
Computer Mathematic -
High School