Anna Maria Panagiotidis
Casino Dealer
Bucharest
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Casino Dealer
Playtech
Bucharest
10.2020 - Current
- Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
- Conducted games such as Blackjack and Roulette by explaining rules.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Enforced game rules to maintain fair paly and avoid disputes.
- Monitored players behavior, taking appropriate action against rule violations.
- Answered players questions and resolved disputes to provide excellent customer service.
- Learned and followed company procedures to maintain consistency and standards.
- Assisted players with placing bets, educating on game rules to increase understanding.
Education
Bachelor of Science - Human Resources Management
10.2018 - 09.2021
Participated in Erasmus Student Exchange Program at the Panteion University of Social and Political Sciences in Athens, Greece from 02/2020 to 02/2021
Skills
Politeness
Timeline
Casino Dealer - Playtech
10.2020 - Current
Bucharest University of Economic Studies - Bachelor of Science, Human Resources Management
10.2018 - 09.2021
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