Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Anton Florin

Sales Manager
Bucuresti

Summary

With over 10 years of experience in customer service, sales, and account management, my track record speaks for itself. I consistently exceed targets and build strong client relationships, making me a valuable asset to any team. As an accomplished sales professional with a passion for problem-solving, I have successfully driven revenue growth and managed complex projects from start to finish. My leadership skills and ability to build cohesive teams have resulted in exceptional results time and time again. Additionally, my fluency in English and Romanian allows for effective communication with diverse clients and stakeholders, further enhancing my ability to connect and deliver outstanding service. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.

Overview

10
10
years of professional experience
8
8
years of post-secondary education

Work History

Sales Manager

Everymatrix
Bucharest, Bucuresti
01.2023 - 03.2024
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
  • Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
  • Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
  • Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
  • Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty.
  • Improved sales forecasting accuracy, utilizing data analytics to predict market trends and adjust sales strategies accordingly.
  • Spearheaded launch of new products, conducting market research and guiding development team on customer needs.
  • Pioneered adoption of sustainable practices in sales operations, leading to recognition as industry leader in sustainability.
  • Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
  • Achieved significant cost reductions by negotiating better terms with suppliers and vendors.
  • Negotiated partnerships with complementary businesses, creating synergies and expanding customer base.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction
  • Increased sales revenue by developing and implementing effective sales strategies
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services
  • Built long-lasting client relationships through excellent customer service and consistent followups
  • Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty
  • Expanded market share by identifying and penetrating untapped markets
  • Elevated brand visibility, coordinating with marketing to launch successful promotional campaigns
  • Conducted comprehensive market research to identify new opportunities and trends
  • Optimized sales funnel management, enhancing lead generation and conversion rates

VIP Account Manager

Pathwwway, KCO/SupportYourWay
Bucharest
12.2016 - 01.2023
  • Bucuresti During my time at KCO, I successfully led the development and implementation of targeted acquisition and retention programs for VIP customers
  • By proactively segmenting and profiling this customer group, I was able to identify and execute effective promotions and rewards programs that helped retain and grow our VIP customer base
  • I also maintained direct communication with VIP customers through multiple channels, including email, chat, and phone, ensuring that their queries and complaints were handled promptly and efficiently, even outside of regular business hours
  • In addition, I planned, executed, and hosted exclusive VIP events, which were highly regarded by our customers and helped to further strengthen our relationships with them
  • By working closely with the CRM team, I ensured that promotional offers and rewards were properly segmented to provide maximum value to our VIP customers
  • Furthermore, I conducted regular analysis of competitors and the iGaming landscape, using these insights to keep our VIP program competitive and relevant in the ever-changing iGaming industry
  • Overall, my efforts led to a significant increase in revenue and a highly satisfied VIP customer base.

Waiter-Bartender-Delivery

Sc Bio-fresh ama S.R.L
01.2014 - 01.2016
  • (Restaurant Bio-Fresh Bucuresti), Bucuresti Opening and closing the place according to the rules
  • Following the place procedures in opening a new day of work with all the activities included
  • Check stocks of products in order to up-date database of the website and delivery service
  • Prepare the restaurant , bar, terrace with everything needed, from cleaning to bar en-place, preparing the delivery area etc
  • Answering telephone and online orders and processing them in an effective way, and coordinate them till completion
  • Welcoming customers and reccomending them a table according to the type of their meeting
  • Recommending products available to customers depending on the availability of raw materials and depending on their preferred tastes to retrieve an food and drink order
  • Processing the order, preparation of bar products and coordination of the kitchen to be in accordance with the client's taste
  • Irreproachable and promptly customer service , yet in a friendlymanner , communicating with them and trying to create a pleasant and friendly mood

Education

High School Diploma -

GG Longinescu Focsani
Romania
01.2004 - 01.2008

GED -

Liceul Tehnologic Dimitrie Filipescu
Romania
01.2017 - 01.2021

Skills

Fast Learner

Languages

English
Romanian
Spanish

Timeline

Sales Manager

Everymatrix
01.2023 - 03.2024

GED -

Liceul Tehnologic Dimitrie Filipescu
01.2017 - 01.2021

VIP Account Manager

Pathwwway, KCO/SupportYourWay
12.2016 - 01.2023

Waiter-Bartender-Delivery

Sc Bio-fresh ama S.R.L
01.2014 - 01.2016

High School Diploma -

GG Longinescu Focsani
01.2004 - 01.2008
Anton FlorinSales Manager