AYRIN VILLARICO
BUCHAREST,BUCHAREST
Summary
Friendly Cabin Stewardess with proven success in enhancing guest experiences and maintaining immaculate cabins. Skilled in providing top-notch customer service, ensuring guest satisfaction, and contributing to smooth operation. Regularly acknowledged for attention to detail and ability to create welcoming atmosphere.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Head housekeeper
M/Y HARBOUR MOON
MONACO, MONACO
2025.05 - 2025.09
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Displayed energy and enthusiasm in fast-paced environment.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
CABIN STEWARDESS
Princess Cruises
CALIFORNIA, USA
2013.11 - 2024.09
- Provided high standard of customer service whilst ensuring passenger safety.
- Adhered strictly to safety guidelines whilst using cleaning tools and equipment.
- Reported any maintenance issues immediately, preventing further damage or discomfort.
- Upheld high cleanliness standards through regular dusting and polishing of furniture.
- Restocked essential supplies timely to avoid guest inconvenience.
- Maintained pristine room conditions by thorough cleaning and sanitation.
- Ensured spotless bathrooms for better hygiene standards.
- Ensured safety measures whilst handling hazardous cleaning chemicals.
- Secured guest belongings by adhering to strict lost-and-found procedures.
- Delivered superior service by responding promptly to guest requests.
- Welcomed guests, answered questions and anticipated service needs, maintaining excellent customer satisfaction.
- Trained new room attendants on company policies and cleaning procedures.
- Enhanced guest comfort through meticulous bed making and linen changing.
- Cleaned 16-19 room hotel to achieve immaculate presentation and hygiene.
Casino online dealer
Pragmatic Play SRL
BUCHAREST, Romania
2020.12 - 2022.07
- Maintained a high level of professionalism while dealing with sensitive information.
- Maintained casino equipment, assuring optimal performance.
- Managed game operations, ensuring smooth and honest play.
- Operated table games such as roulette, blackjack and baccarat, enhancing customer experience.
- Worked flexible hours including nights, weekends and holidays catering to business needs.
CABIN STEWARDESS
FRED OLSEN CRUISELINES
IPSWICH, SUFFOLK,UK
2007.03 - 2013.06
- Welcomed guests, answered questions and anticipated service needs, maintaining excellent customer satisfaction.
- Cleaned 16-18 rooms hotel to achieve immaculate presentation and hygiene.
- Removed used towels and bedding, replaced with new and reset spaces to professional standards.
- Followed health and safety standards governing correct use of chemicals.
- Restocked, cleaned and sanitised bathroom spaces for optimum appearance and functionality.
- Completed smooth housekeeping with exceptional planning and quality assurance.
- Demonstrated utmost care and security to handle guests' belongings.
- Addressed guests' problems and fulfilled special requests.
- Reported maintenance issues for prompt resolution.
- Demonstrated knowledge of safety procedures during emergencies.
- Delivered room service whilst maintaining polite interaction with guests.
Education
Bachelor of Science - EDUCATION
UNIVERSITY OF STO TOMAS
MANILA,PHLIPPINES 1992.06 - 1996.04
Skills
- Public speaking
- Communication skills
- Calm under pressure
- Public Relations
- Quality Assurance
Languages
English
Proficient (C2)
Filipino
Proficient (C2)
Mandarin
Elementary
Romanian
Elementary
Affiliations
- COOKING,TRAVELLING,PHYSICAL PURSUITS,PODCASTING
Certification
STCW REFRESHER COURSE VALID UNTIL 2030
PSA CERTIFICATION NO EXPIRATION
SEAMANS BOOK VALID UNTIL 2029
PASSPORT VALID UNTIL 2029
C1/D US VISA VALID UNTIL 2033
MARITIME ENGLISH
PEME MEDICAL CERTIFICATION VALID UNTIL JUNE 2028
References
References available upon request.
Timeline
Head housekeeper
M/Y HARBOUR MOON
2025.05 - 2025.09
Casino online dealer
Pragmatic Play SRL
2020.12 - 2022.07
CABIN STEWARDESS
Princess Cruises
2013.11 - 2024.09
CABIN STEWARDESS
FRED OLSEN CRUISELINES
2007.03 - 2013.06
Bachelor of Science - EDUCATION
UNIVERSITY OF STO TOMAS
1992.06 - 1996.04