Badea Alexandru
Bucuresti,Sector 3
Summary
Results-oriented individual with strong communication and organizational capabilities. Demonstrates a proactive approach to problem-solving and utilizes analytical skills to enhance decision-making. Proficient in delivering outstanding customer service while effectively managing time to achieve organizational objectives. Dedicated team player, proactive and hands-on in task completion.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work history
Insurance Agent
Vienna Insurance Group
Bucuresti, Sector 3
06.2023 - Current
- Assisted clients in understanding insurance policies and coverage options.
- Provided support in processing insurance applications and claims efficiently.
- Maintained up-to-date knowledge of insurance products and regulatory requirements.
- Conducted research to identify potential insurance solutions for clients.
- Participated in training sessions to develop skills and knowledge in insurance.
- Evaluated potential risks for appropriate policy recommendation.
- Executed administrative tasks smoothly for optimal workflow management.
Receptionist
Hotel Lebada Luxury Resort & Spa
Crisan, Tulcea
01.2025 - 12.2025
- Managed front desk operations to ensure seamless check-in and check-out processes for guests.
- Assisted guests with inquiries and provided information about hotel services and local attractions.
- Coordinated reservations and maintained accurate records in hotel management system.
- Collaborated with housekeeping and maintenance teams to address guest requests and resolve issues promptly.
- Handled cash transactions and processed payments efficiently to maintain financial accuracy.
- Trained new staff on front desk operations and customer service best practices to ensure high standards.
- Managed phone calls, resulting in effective communication flow within the company.
- Handled appointment scheduling to ensure smooth daily operations.
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
- Maintained an organised reception area for a professional business environment.
Welness Advocate
doTERRA International
Bucuresti, Sector 3
03.2021 - Current
- Developed comprehensive wellness plans tailored to individual client needs.
- Facilitated community outreach initiatives to promote wellness and healthy lifestyles.
- Organised promotional events to raise awareness of wellness products and services.
- Evaluated client feedback to enhance service delivery and improve client satisfaction.
Education
Bachelor's Degree - Economics
Hyperion University
Bucuresti 10.2021 - 07.2024
Skills
- Data analysis expertise
- Insurance proficiency
- Portfolio management
- Risk assessment
- Economic factors comprehension
- Liability knowledge
- Financial planning skills
- Time management
- Customer service
Languages
Romanian
Native
English
Fluent
Italian
Upper intermediate
French
Intermediate
Volunteering
Community Service Volunteer
- Assisting with local community programs
- Helping organize and run regular community initiatives
Charity Event Volunteer
- Helping manage participants, registrations, or information desks
- Supporting fundraising activities during events
Environmental Clean-up Volunteer
- Participating in clean-ups of public spaces (parks and streets)
- Assisting with waste sorting and recycling efforts
Timeline
Receptionist
Hotel Lebada Luxury Resort & Spa
01.2025 - 12.2025
Insurance Agent
Vienna Insurance Group
06.2023 - Current
Bachelor's Degree - Economics
Hyperion University
10.2021 - 07.2024
Welness Advocate
doTERRA International
03.2021 - Current