Belarmin Thierry Ngandele
Bucarest
Summary
Friendly and motivational, with passion for helping individuals achieve their fitness goals. Possess thorough understanding of fitness principles and effective exercise techniques, combined with solid foundation in creating personalized workout plans. Committed to fostering positive and energetic environment to inspire clients towards their best selves.
Overview
14
14
years of professional experience
7
7
years of post-secondary education
1
1
Language
Work History
Fitness Instructor
Freelancer
05.2023 - Current
- Assisted gym members in achieving their weight loss goals by offering nutritional guidance and meal planning advice.
- Provided one-on-one coaching and group fitness sessions, focusing on strength training, weight loss, and overall wellness.
- Created individualized fitness programs to meet clients' goals, physical abilities and limitations.
- Boosted client motivation by developing personalized fitness programs tailored to individual goals and abilities.
- Maintained clean and organized workout environment to enhance overall fitness experience.
Call center
Vivacall Cameroun
03.2021 - 08.2022
- Provided excellent customer service by answering inbound calls and addressing customer inquiries about service offerings and promotions.
- Delivered clear and detailed information to customers regarding available services, pricing, and features, ensuring they understood the offerings.
- Effectively identified customer needs and provided tailored responses to enhance customer satisfaction and engagement.
- When technical issues arose, expertly transferred customers to the technical support center for further assistance, ensuring a smooth transition and minimal wait time.
- Maintained thorough knowledge of company services and products to assist customers with a variety of inquiries.
- Documented customer interactions and feedback accurately in the system, ensuring detailed records of all calls.
- Followed company protocols for handling inquiries, ensuring that all information provided was accurate and in line with company policies.
- Contributed to team goals by consistently meeting performance metrics such as call response time, resolution rate, and customer satisfaction levels.
Owner and Fitness Instructor
Nolimit sport et fitness
12.2017 - 11.2020
- Owned and managed a fitness facility, overseeing daily operations, client services, and business administration.
- Maintained a high standard of customer service, ensuring client satisfaction and retention.
- Managed the gym’s marketing efforts, including promotional campaigns and social media, to attract new clients and build a strong brand presence.
- Delivered high-quality fitness classes for individuals and groups, including strength training, cardio, flexibility, and functional fitness exercises.
- Developed and implemented personalized workout plans tailored to individual client needs, goals, and fitness levels.
- Provided expert guidance and instruction on proper exercise techniques, ensuring safety and injury prevention.
- Monitored client progress and adjusted programs as needed to meet fitness objectives.
- Fostered a positive and motivating environment to encourage clients to achieve their fitness goals.
- Conducted fitness assessments to track client progress and recommended modifications for continuous improvement.
- Stayed up-to-date with fitness trends and attended training workshops to enhance skills and knowledge.
- Maintained a clean and safe workout environment, ensuring all equipment was in good working condition.
- Built and maintained strong relationships with clients, providing support and encouragement to promote long-term fitness commitment.
- Assisted in the organization of fitness events, challenges, and programs within the facility.
Machine Operator
Socaver
02.2016 - 01.2017
- Responsible for setting up, operating, and maintaining machines used in the production of breakable bottles.
- Ensured that the machines operated efficiently to produce high-quality products, met safety standards, and adhered to company specifications.
- Monitored machine performance to ensure accurate production and minimized downtime..
- Ensured product quality by performing detailed inspections and tests on parts and finished bottles.
- Followed safety procedures and maintained a clean, organized work environment to meet company and industry standards.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
AGCommercial Agent
Brasserie du Cameroun
04.2011 - 11.2013
- Developed and maintained strong relationships with local businesses, clients, and suppliers to promote the brasserie’s offerings.
- Managed customer inquiries and provided detailed information about the brasserie’s menu, services, and special events.
- Identified new business opportunities and generated leads through networking and market research to expand the customer base.
- Negotiated contracts and sales agreements with clients to secure long-term business partnerships.
- Coordinated with the kitchen and service teams to ensure high-quality service and customer satisfaction during events and catering orders.
- Monitored customer feedback and worked closely with management to implement improvements and optimize service delivery.
- Assisted in marketing and promotional activities to increase brand visibility and attract new customers to the brasserie.
- Managed and tracked sales performance, reporting on progress and results to the senior management team.
- Actively participated in local events and community outreach to build brand recognition and customer loyalty.
Education
Fitness instructor - Physical Trainer, Masseur
O'sport Camer
Douala, Cameroon 09.2009 - 06.2010
High School Diploma -
Douala Technical High School
Douala, Cameroon 04.2001 - 09.2007
Skills
Relationship building
Schedule management
Professionalism and discipline
Reliability and trustworthiness
Cleanliness maintenance
Teamwork orientation
Health monitoring
Cross-cultural communication
Personal Information
- Place of Birth: Cameroun
- Date of Birth: 08/26/84
- Gender: Male
- Nationality: Cameroonian
- Driving License: No
- Marital Status: Married
Consent
I consent to the processing of my personal data for the purpose of recruitment for the position to which I am applying.
Additional Information
Languages:
- French: Native speaker (Mother Tongue)
- Romanian: Currently learning (Beginner)
- English :Currently learning (Beginner)
Timeline
Fitness Instructor
Freelancer
05.2023 - Current
Call center
Vivacall Cameroun
03.2021 - 08.2022
Owner and Fitness Instructor
Nolimit sport et fitness
12.2017 - 11.2020
Machine Operator
Socaver
02.2016 - 01.2017
AGCommercial Agent
Brasserie du Cameroun
04.2011 - 11.2013
Fitness instructor - Physical Trainer, Masseur
O'sport Camer
09.2009 - 06.2010
High School Diploma -
Douala Technical High School
04.2001 - 09.2007