Bianca-Mihaela Rusu
Bucharest
Summary
Ambitious recent graduate in Applied Modern Languages (English–German) from the University of Bucharest, with professional corporate experience. Skilled in communication, client relationship management, market research, and administrative coordination, with a strong ability to manage multiple priorities in fast-paced environments. My academic background, including a bachelor’s thesis in German focused on marketing terminology, strengthened my analytical and research skills while deepening my interest in marketing and brand management. I am eager to contribute to a dynamic team where I can continue developing professionally and create value through effective communication, organization, and problem-solving.
Overview
5
5
Languages
2
2
years of professional experience
Work history
Receptionist
EY
Bucharest
2025.05 - Current
- Act as the first point of contact for clients, visitors, business partners, ensuring a professional and welcoming environment
- Coordinate daily front desk activities in a fast-paced corporate environment, including call handling, meeting room reservations, event logistics, scheduling and visitor access procedures.
- Build positive relationships with internal and external stakeholders through effective communication and a client-focused approach.
- Manage multiple priorities simultaneously, demonstrating strong organizational and multitasking skills.
- Collaborate with various departments to support daily office operations and maintain smooth workflow.
- Support internal teams with administrative and financial tasks, ensuring correct engagement code allocation for invoices and maintaining accurate incoming/outgoing documentation logs.
- Acquired practical skills in administrative support and office coordination, enhancing operational efficiency.
Market Research Interviewer
IRSOP Market Research & Consulting
Bucharest
2024.10 - 2025.04
- Conducted computer-assisted telephone interviews (CATI) for market research and public opinion studies, following established research methodologies and quality standards.
- Identified consumer preferences, behaviours, and market trends to inform research conclusions.
- Collected and verified data using specialised survey software to ensure accuracy and reliability.
- Communicated effectively with respondents, adapting communication style to encourage participation and obtain reliable responses.
- Followed structured questionnaires and interview protocols to maintain consistency and accuracy across research projects.
- Demonstrated active listening and problem-solving skills when handling respondent inquiries or challenging interview situations.
Education
Faculty of Foreign Languages and Literatures - Applied Modern Languages - German & English
University of Bucharest
Bucharest /2023 - /2026
Philology
National College "Radu Greceanu"
Slatina /2019 - /2023
Skills
- Microsoft Office (Excel, PowerPoint, Word, Outlook)
- Google Sheets
- Canva
- Attention to detail
- Client relations
- Task prioritisation
- Problem Solving
- Business Communication
- Analytical Skills
- Administrative Support
- Front desk management
LANGUAGES
Romanian
Native
English
Advanced (C1)
German
Upper intermediate (B2)
Spanish
Elementary (A2)
French
Beginner (A1)
Timeline
Receptionist
EY
2025.05 - Current
Market Research Interviewer
IRSOP Market Research & Consulting
2024.10 - 2025.04
Philology
National College "Radu Greceanu"
/2019 - /2023
Faculty of Foreign Languages and Literatures - Applied Modern Languages - German & English
University of Bucharest
/2023 - /2026