Bitin Cristina

• Develop and implement HR strategies and initiatives aligned with the overall business strategy;
• Bridge management and employee relations by addressing demands, grievances or other issues;
• Manage the recruitment and selection process;
• Support current and future business needs through the development, engagement, motivation and preservation of human capital;
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization;
• Oversee and manage a performance appraisal system that drives high performance;
• Maintain pay plan and benefits program;
• Assess training needs to apply and monitor training programs;
• Report to management and provide decision support through HR metrics;
• Ensure legal compliance throughout human resource management and ensure compliance with labor regulations;;
• Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise;
• Conduct employee onboarding and help organize training & development initiatives;
• Promote HR programs to create an efficient and conflict-free workplace;
• Assist in development and implementation of human resource policies;
• Undertake tasks around performance management;
• Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates;
• Assist in recruitment processes;
• Organize annual employee performance reviews;
• Maintain employee files and records in electronic and paper form;
• Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities

• Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
• Assisted employees in resolving conflicts through mediation services, leading to improved working relationships among team members.
• Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
• Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
• Oversaw and managed hiring process and assisted human resources.
• Developed and implemented onboarding and orientation programs for new employees.
• Analyzed and reported on employee turnover rates to determine root causes and make recommendations for improvement.
• Managed payroll processing and benefits to compensate employees for service rendered.
• Improved communication between management and staff by organizing regular town hall meetings and feedback sessions.
• Resolved employee complaints and grievances successfully through mediation and collaboration.
• Completed human resource operational requirements by scheduling and assigning employees.
• Performed budget analysis to control expenditures and predict future budget needs.
• Advocated for staff members, helping to identify and resolve conflicts.
• Reduced turnover rates by conducting thorough exit interviews and addressing employees'' concerns.
• Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
• Administered employee benefits programs and assisted with open enrollment.
• Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
• Implemented employee recognition programs, fostering a positive work environment and increased retention rates.
• Developed and monitored employee recognition programs.
• Excellent communication skills, both verbal and written.
• Developed strong relationships between management and staff members through open communication channels, leading to improved collaboration across all departments.
• Created and delivered HR training sessions to staff, HRBP and regional managers.
• Facilitated conflict resolution among employees through impartial mediation sessions, fostering a positive work environment.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Provided professional services and support in a dynamic work environment.

· Ensure the organisation’s employees are paid accurately, on time and in accordance with

Legislation, employment agreements and policies

· Provide customer focused, efficient and effective payroll administration and processing service by carrying out the day-to-day tasks required in the accurate preparation, completion, maintenance and investigation of payroll matters

· Proactively manage data integrity and financial and legal risks

· Conduct analysis and reporting of data to internal and external stakeholders, working with business partners to ensure that analysis meets their needs and its impacts are understood

· Input of all payroll related information, including ensuring that all payroll related paperwork is processed accurately and deadlines are achieved.

• Served as a knowledgeable resource for all staff members regarding company policies, procedures, benefits, and other HR-related matters.
• Ensured accurate record-keeping by conducting regular audits of personnel files and HR databases.
• Monitored labor laws and regulations compliance to protect employers from litigations and employees from discrimination and harassment.
• Collaborated with managers to identify and address employee relations issues.
• Addressed employee conflicts with appropriate urgency, following all corporate procedures.
• Updated HR database with new employee information, changes in benefits, and other details.
• Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
• Prepared new hire letters, employee contracts, and corporate policies.
• Reduced time spent on administrative tasks by automating key processes.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.

• Post and process journal entries to ensure all business transactions are recorded;
• Update accounts receivable and issue invoices;
• Update accounts payable and perform reconciliations;
• Assist in the processing of balance sheets, income statements and other financial statements according to legal and company accounting and financial guidelines;
• Assist with reviewing of expenses, payroll records etc. as assigned;
• Update financial data in databases to ensure that information will be accurate and immediately available when needed;
• Prepare and submit weekly/monthly reports;
• Assist senior accountants in the preparation of monthly/yearly closings;
• Assist with other accounting projects;