Summary
Overview
Work History
Education
Skills
Languages
References
Personal Information
Timeline
Generic

Bruno Lavres

Summary

Organised and versatile professional with solid experience in customer service, reception, administrative coordination, and operational support. Trilingual in Portuguese, English, and Spanish, recognised for excellent communication, multitasking in fast-paced environments, and delivering high-quality service. Skilled in problem-solving, process improvement, team supervision, and operational efficiency. Holding a degree in Industrial Engineering and Management, I apply an analytical mindset, strong attention to detail, and a systematic approach to optimise workflows, enhance team performance, and support continuous improvement in administrative, service, and operational functions.

Overview

3
3
years of professional experience

Work History

Assistente De Metalúrgico / Instalador De Montagem

SOLAR ENGOASIS
03.2024 - 12.2024

Metal Preparation and Fabrication

  • Prepared and cut metal materials (sheets, profiles and pipes) using appropriate machinery and tools, including shears, saws, oxy-fuel cutting and plasma cutting equipment.
  • Performed metal forming and shaping operations such as bending, curving and rolling to meet technical specifications.

Assembly and Welding Operations

  • Assembled and aligned metal components using temporary fastening techniques (tack welding, clamps and fixtures) to ensure accuracy prior to final assembly.
  • Executed welding operations to permanently join components, ensuring structural integrity, strength and quality of joints.

Finishing and Equipment Maintenance

  • Carried out finishing processes including grinding, sanding and polishing to achieve required surface quality and dimensional accuracy.
  • Performed basic maintenance of tools and equipment, ensuring safe operation and minimising downtime.

Key Technical Skills

  • Strong attention to detail and adherence to technical drawings and specifications.
  • Ability to work safely and efficiently in industrial environments.
  • Reliable, adaptable and capable of supporting fabrication and assembly operations under tight deadlines.

Garçom De Restaurante

ARMAÇÃO DE PÊRA ALGARVE
03.2023 - 11.2023
  • Effectively led the team during peak periods, coordinating task distribution and maintaining operational efficiency.
  • Provided personalized customer service, ensuring satisfaction and fostering customer loyalty.
  • Maintained a clean and organized environment, contributing to the restaurant’s positive reputation.
  • Actively participated in the training of new employees, sharing knowledge about the menu, procedures, and service standards.
  • Handled food safely and strictly adhered to hygiene and food safety regulations.
  • Quickly adapted to high-pressure situations, ensuring efficient service even during the busiest times.
  • Collaborated effectively with the kitchen team to ensure orders were prepared and delivered according to customer expectations.
  • Received and professionally resolved customer feedback in a proactive manner.

Warehouse Operator

ARMAZENS NORTE
01.2022 - 11.2022

Order Picking, Packing and Dispatch Operations

  • Executed accurate order picking, assembly and preparation, ensuring full compliance with quality standards, quantities and operational specifications.
  • Performed precise and secure packaging of products, safeguarding product integrity during transport and consistently meeting dispatch deadlines.
  • Contributed directly to reducing operational errors and improving delivery reliability and customer satisfaction.

Quality Control and Compliance

  • Conducted and supported regular inspections of stored products to ensure compliance with internal quality requirements and operational standards.
  • Identified non-conformities and reported deviations, actively supporting continuous improvement initiatives.

Internal Logistics and Operational Efficiency

  • Organised warehouse layout strategically to optimise space utilisation and improve material flow.
  • Applied best practices in internal logistics to increase productivity, reduce handling time and enhance accessibility to stored goods.
  • Collaborated closely with operational teams to maintain an efficient, safe and well-organised warehouse environment.

Key Operational Skills

  • High attention to detail, strong sense of responsibility and strict adherence to procedures.
  • Ability to perform effectively in fast-paced, high-pressure environments.
  • Results-oriented mindset with a strong focus on quality, efficiency and deadline compliance.

Education

Bachelor of Science - Industrial Engineering And Management

Instituto Politécnico De Bragança
Portugal
06.2024

Skills

  • Office Administration & Reception Management
  • Diary & Schedule Coordination
  • Microsoft Office (Excel, Word, PowerPoint)
  • Data Entry & Record-Keeping
  • Customer Service & Complaint Resolution
  • Team Supervision & Training
  • Strong Communication (Trilingual: Portuguese, English, Spanish)
  • Problem-Solving & Process Improvement
  • Customer service
  • Team leadership
  • Decision-making
  • Teamwork and collaboration
  • Flexible and adaptable
  • Multitasking Abilities

Languages

Portuguese
Native
English
Professional Working
Spanish
Advanced
French
Professional Working

References

References available upon request

Personal Information

Timeline

Assistente De Metalúrgico / Instalador De Montagem

SOLAR ENGOASIS
03.2024 - 12.2024

Garçom De Restaurante

ARMAÇÃO DE PÊRA ALGARVE
03.2023 - 11.2023

Warehouse Operator

ARMAZENS NORTE
01.2022 - 11.2022

Bachelor of Science - Industrial Engineering And Management

Instituto Politécnico De Bragança
Bruno Lavres