CALIN - ANDREI NEGRU
Sibiu,Romania
Summary
Driven leader with natural aptitude for guiding sales teams and fostering client relationships. Combines strategic planning and negotiation skills to drive revenue growth. Committed to delivering impactful results and elevating business performance.
Lean Six Sigma Black Belt certified and COPC Professional Manager certified.
Offering strong background in customer relationship management and team leadership. Knowledgeable about driving sales growth through strategic planning and excellent communication skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Director
Elite Travellers
Global, Remote
12.2024 - Current
- Increased revenue by 20% MoM and enhanced P&L performance by expanding business to new markets.
- Optimized internal procedures, leading to 30% cost reduction and 12% less headcount.
- Implemented cost control strategies that improved EBITDA by 35% while maintaining service quality.
- Decreased number of invalid leads by 15% by creating process-mapping tools.
Senior Team Manager & Site Innovation Lead
Teleperformance Romania
Romania, Sibiu
08.2021 - 11.2024
- Increased CSAT by 20% and maintained a constant positive trend.
- Increased SLA adherence from 80% to 96% within first quarter.
- Improved cost savings by 25% through process redesign in WBRs, MBRs & QBRs.
- Ensured adherence and compliance for all key performance indicators according to SOW ,
Employee Engagement Ambassador
Majorel Romania
Romania, Remote
04.2020 - 08.2021
- Designed and implemented well-being initiatives across multiple sites.
- Collaborated with support departments HR & Marketing to improve employee retention and satisfaction.
- Acted as liaison between employees and management, l eading to 35% increase in employee engagement scores.
Hotel Reception Supervisor
Marriott International
United Kingdom, London
07.2016 - 12.2019
- Increased revenue by 20% QoQ by optimizing internal processes .
- Optimized internal processes, leading to 35% cost reduction .
- Developed and implemented a comprehensive marketing strategy, improving guest experience and increasing Occupancy Rate by 25%.
Education
Bachelor of Business Administration - BBA
University Constantin Brancoveanu
Râmnicu Vâlcea, Valcea 09.2023 -
Certificate of Higher Education - Business and Management
University of Wales Trinity Saint David London
London, UK 09.2018 - 07.2019
Skills
- Business Development Sales Growth P&L Management
- Process Optimization Lean Six Sigma Operational Efficiency
- Team Leadership Employee Engagement Stakeholder Management
- Data Analysis Project Management Customer Satisfaction
- Budget Planning E-commerce Sales Strategy Business Communication
Certification
- Lean Six Sigma Black Belt
- COPC Professional Manager
- Google Professional Project Management
References
References available upon request.
Timeline
Sales Director
Elite Travellers
12.2024 - Current
Bachelor of Business Administration - BBA
University Constantin Brancoveanu
09.2023 -
Senior Team Manager & Site Innovation Lead
Teleperformance Romania
08.2021 - 11.2024
Employee Engagement Ambassador
Majorel Romania
04.2020 - 08.2021
Certificate of Higher Education - Business and Management
University of Wales Trinity Saint David London
09.2018 - 07.2019
Hotel Reception Supervisor
Marriott International
07.2016 - 12.2019
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