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Associate Principal Engineer

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To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Dynamic professional with over five years of experience seeking a Customer Experience role. Expertise in managing inbound calls, customer chat, dispute processes, and data entry within call center environments. Proven track record in customer support, including debit card inquiries, and enhancing customer satisfaction through effective communication and problem-solving skills. Helpful Customer Experience Agent passionate about delivering exceptional customer service to promote loyal business. Pleasant demeanor and excellent problem-solving skills. Dedicated to researching and identifying complete and lasting solutions to customer problems.

Diligent Support Specialist with experience managing phone, chats and email communications with customers. Proactively identified opportunities and built strong relationships with current and prospective customers. Consistently exceeded customer support and service expectations by resolving issues quickly. I work diligently with other teams to help make the company provide a better customer experience.

To make use of my interpersonal skills to achieve goals of a company that focuses on customer satisfaction and customer experience.

Ceylan Dagdemir

Overview

Work History

Customer Support

Technical Support Consultant

Tourism Analyst

Casino Dealer

Call Center Operator

Education

Master's Degree in International Relations - Faculty of Political Science

Bachelor of Foreign Languages - English&Arabic Language And Literature

High School Diploma -

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Customer Support

Technical Support Consultant

Tourism Analyst

Casino Dealer

Call Center Operator

Master's Degree in International Relations - Faculty of Political Science

Bachelor of Foreign Languages - English&Arabic Language And Literature

High School Diploma -

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