Cezar Andrei Gîfu
Nice,Nice
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Sales Development Representative
Veeam
Bucharest, Sector 6
07.2024 - 08.2024
- Identified and contacted potential customers through cold calling, email campaigns, and social media outreach.
- Developed relationships with existing customers to increase sales opportunities.
- Attended educational workshops to stay abreast of new developments in the field.
- During my time at Veeam I had an average of 40 calls pers day with 2-3 meetings set by the end of the day
- KPIs were set at 20 calls per day with a monthly goal of 20 meetings
- Crafted persuasive sales pitches to communicate value of company products and services.
- Utilized [Software] to manage sensitive client information and update existing and new client profiles.
Technical Support Agent
Telus International
Bucharest, Sector 6
07.2023 - 04.2024
- Provide aid with technical issues
- Find problems
- Solve problems
- Communicate properly
- Assessed customer inquiries to determine the best course of action for resolution.
- Created detailed documentation of customer interactions and troubleshooting steps taken.
- Analyzed system logs and identified potential software or hardware issues.
- Resolved network connectivity issues by resetting modems and routers.
- Performed remote diagnosis and repairs on computers with operating system problems.
- Evaluated user needs to recommend appropriate hardware solutions.
- Created step-by-step guides for correcting common malfunctions and issues, providing simple, repeatable support solutions.
Education
High School Diploma -
Liceul Teoretic Marin Preda
Bucharest07-2023
Skills
- Marketing support
- Lead Qualification
- Customer Relationship Building
- Cold-calling
- Leads Prospecting
- Relationship Development
- Time Management
- Organizational Skills
- Professionalism
- Task Prioritization
- Problem-Solving
Languages
Romanian
First Language
English
Proficient
C2
French
Proficient
C2
Russian
Intermediate
B1
Timeline
Sales Development Representative
Veeam
07.2024 - 08.2024
Technical Support Agent
Telus International
07.2023 - 04.2024
High School Diploma -
Liceul Teoretic Marin Preda
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