Codrin Comanceanu

• Provide first-level support for HR operations and address employee inquiries.
• Maintain and update employee records in both physical and digital formats.
• Generate and analyze employment reports for internal and regulatory compliance.
• Conduct HR induction sessions and ensure seamless onboarding for new hires.
• Enforce compliance with Oracle's HR policies and facilitate training on tools and processes.

• Analyzed business processes to identify areas for improvement, enhancing operational efficiency.
• Developed and maintained comprehensive reports to inform strategic decision-making.
• Collaborated with cross-functional teams to implement HR strategies and initiatives.
• Ensured compliance with GDPR and legal standards in HR operations.
• Led stakeholder engagement sessions to gather requirements and align HR services with business objectives.

Key Achievements:

• Acted as a critical liaison between the software development team, client, and operational team during a year-long software implementation project, ensuring smooth communication and alignment of goals;
• Designed and proposed solutions to enhance workflow efficiency for the operational team, directly contributing to improved productivity and process clarity;
• Coordinated the testing team, overseeing test planning, execution, and issue resolution to ensure high-quality deliverables;
• Successfully contributed to a Workday configuration project, implementing a new letter generation functionality that significantly improved the onboarding process;
• Led a payroll implementation project, managing end-to-end delivery while negotiating estimations with the client and supporting the operational team with documentation and process understanding.

• Process candidate forms and maintain confidentiality of sensitive materials;
• Assist employees via phone and email in completing forms and calculating benefits;
• Develop custom reports and maintain internal databases for HR management;
• Track employee absences, holiday entitlements, and onboarding documentation;
• Sort resumes and applications to streamline recruitment processes.

Key Achievements:

• Consistently ranked as a top performer, exceeding performance metrics and contributing significantly to the overall success of the HR operations team;
• Played a key role in maintaining strong SLA adherence, ensuring timely and efficient resolution of employee cases and requests;
• Became the Subject Matter Expert (SME) for ServiceNow, leading efforts to customize and optimize the platform to better align with evolving business needs;
• Partnered with the Quality Assurance and the Business Analysis teams to identify process gaps and implement effective solutions, enhancing both compliance and operational efficiency;
• Proactively contributed to continuous process improvements, streamlining workflows and supporting a high-performance team culture.