Driven and resourceful administrative professional with many years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Work History
Personal Assistant to the Owner
Henley Riverside Limited UHNWI
Henley-on-Thames, Oxfordshire
09.2017 - 05.2021
Attended meetings, took notes and tracked action items.
Provided multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks.
Served as point of contact between clients and managerial staff.
Sourced and ordered office equipment and supplies.
Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
Maintained appropriate filing of personal and professional documentation.
Used discretion when handling confidential information.
House Manager
Henley Riverside Limited
, Oxfordshire
06.2015 - 05.2021
Assisted residents with daily hygiene and living tasks.
Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
Trained and developed personnel to improve safety, employee relations and resolve issues.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Defined clear targets and objectives and communicated to other team members.
Reduced workflow inconsistencies by recruiting and hiring capable staff members.
Communicated best practices among on-site and external personnel to align efforts and goals.
Maintained store equipment, printers and fax machines.
Managed overstocking, restocking and inventory control procedures during shift.
Maintained professional demeanor by staying calm when addressing unhappy or angry staff members.
Professional Chauffeur
Henley Riverside Limited UHNWI
Henley-on-Thames, Oxfordshire
08.2011 - 05.2021
Maintained vehicle cleanliness to maximize passenger satisfaction.
Checked in with dispatch to determine schedule and planned pickups.
Calculated rides costs, received money and returned change.
Transported high-value clients with professionalism and discretion.
Managed teams of drivers, shift schedules and reservation calendars.
Arrived on time to customer appointments.
Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
General Assistant House Manager
Henley Riverside Limited UHNWI
Henley-on-Thames, Oxfordshire
05.2011 - 06.2015
Developed team communications and information for meetings.
Used coordination and planning skills to achieve results according to schedule.
Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Maintained excellent attendance record, consistently arriving to work on time.
Resolved problems, improved operations and provided exceptional service.
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Developed and maintained courteous and effective working relationships.
General Handyman
Private Family HNWI
Kingston Upon Thames , Surrey
05.2008 - 03.2011
Responded to maintenance requests in property with great speed and efficiency.
Reviewed technical documentation to complete equipment maintenance and repair.
Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Planned and adjusted optimal routes based on traffic and weather conditions.
Military Service Representative
Romanian Army
Timisoara
06.2001 - 06.2002
Exceeded mandated quota from headquarters based on military needs and availability.
Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Training and preparing over 40 military cadets in order to help them reach the maximum preparation and experience for their future career.
Education
High School Diploma -
CFR Unirea Pascani
Pascani, Iasi County
06.1997
Skills
Meeting planning
Travel administration
Filing and data achieving
Employee hiring and retention
Schedule Management
Chauffeuring
Time management
Errands
Strong problem solver
Travel coordination
Meticulous attention to detail
Administrative support
Staff collaboration
Professional and mature
Staff motivator
Operations support
Housekeeping
Project planning
Football
From an young age I started playing football reaching a professional level and playing for the town`s team for 5 years. Now I enjoy playing it in my free time, helping me relax and keeping myself in a well condition.
Others
Holding a Driving License for more than 15 years.
Being able to speak different languages apart from English such as Romanian, Italian and basic French.
Timeline
Personal Assistant to the Owner
Henley Riverside Limited UHNWI
09.2017 - 05.2021
House Manager
Henley Riverside Limited
06.2015 - 05.2021
Professional Chauffeur
Henley Riverside Limited UHNWI
08.2011 - 05.2021
General Assistant House Manager
Henley Riverside Limited UHNWI
05.2011 - 06.2015
General Handyman
Private Family HNWI
05.2008 - 03.2011
Military Service Representative
Romanian Army
06.2001 - 06.2002
High School Diploma -
CFR Unirea Pascani
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