Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
Cosmin Savescu

Cosmin Savescu

Bucharest, Cosmin, Rosu

Summary

I've always been a curious person and this helped me develop my skills in multiple areas such as Geography, Tourism, Customer Service, and different software solutions. Besides my curiosity, one of my strong points would be my perseverance, always pushing my limits, which helped me even in my passion, rock climbing.

Overview

8
8
years of professional experience

Work History

Tehnical Consultant

Okta Professional Services
01.2024 - Current
  • Created comprehensive documentation detailing technical specifications, system configurations, procedures, and user guides for reference purposes both internally and externally for clients.
  • Enhanced system performance by identifying and resolving technical issues through troubleshooting and root cause analysis.
  • Analyzed client business processes to propose optimal software applications for unique requirements.
  • Researched and adopted new technologies to add value to existing offerings.
  • Facilitated knowledge transfer among team members by leading training sessions on new tools, techniques, or industry best practices relevant to the role of Technical Consultant.
  • Improved security measures to protect sensitive information by conducting vulnerability assessments and implementing corrective actions as needed.
  • Increased client retention rate by building strong relationships through effective communication, understanding their goals, and delivering tailored technology solutions.
  • Contributed to the continuous improvement of internal processes by sharing insights, suggestions, and lessons learned from past experiences with peers and management.
  • Managed multiple projects simultaneously while prioritizing deadlines effectively under pressure through meticulous organization skills and time management.

Project Coordinator

Okta Professional Services
05.2023 - 01.2024

In July I got the opportunity to be the first Coordinator for a cybernetic security team. At the moment under my coordination or other coordinators trained by me, in a matter of 7 months, we did create 800,000$ in revenue for the project.

  • Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
  • Collaborated with stakeholders to define clear project goals, leading to consistent alignment with expectations throughout the process.
  • Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
  • Responded to requests for information on materials to inquiring parties.
  • Assisted in developing training materials and organized workshops aimed at enhancing skill sets among staff members working under various capacities on different projects within the organization.
  • Oversaw personnel to achieve performance and quality targets.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Facilitated workshops to collect project requirements.

Back-up Team Leader

CGS Romania
02.2023 - 05.2023
  • Mentored junior team members, providing guidance on troubleshooting techniques and best practices in managing backups effectively.
  • Developed training materials and conducted workshops to enhance team members'' knowledge of our day to day apps .
  • Enhanced team productivity with streamlined processes for backup and recovery tasks.

Summer Camp Director

Freelance
01.2019 - 01.2022
  • Attracted new families to the camp through targeted marketing efforts, including social media campaigns and community events participation.
  • Built and deepened positive relationships with parents and referring schools.
  • Scheduled staff based on personal strengths and coverage requirements.
  • Enhanced camper experience by developing and implementing diverse and engaging programs for various age groups.
  • Ensured camper safety through diligent supervision, risk management procedures, and adherence to established protocols.

Tourist Guide

Certified, Romanian Guides Tourist Association
01.2016 - 01.2019
  • Built personal relationships with guests to promote positive experiences.
  • Guided groups of up to 210 people on scheduled tours.
  • Collected and deposited payments from guests.
  • Trained new hires on company policies, procedures, guiding techniques ensuring consistency across all guided experiences offered.
  • Collaborated with fellow guides for continuous improvement of tour offerings based on customer feedback and industry trends.

Education

Marketing - Marketing

Artiflex University
2026

Okta Certified Consultant -

Okta
2023

Okta Certified Administrator -

Okta
2023

Okta Certified professional -

Okta
2023

Local/National/Mountain Certified Guide -

ATGR
2020

High School - Social Sciences

Theoretical High School Tudor Vladimirescu
2019

Skills

  • Team coordination
  • Results-focused
  • Project management
  • Event planning
  • Outstanding customer service
  • Presentations and public speaking
  • Internal Communications
  • Project Management
  • Project Planning
  • User Training
  • Proficient in Okta
  • Technical consulting

Additional Information

  • DRIVING LICENCE- AM, B1, B

Timeline

Tehnical Consultant

Okta Professional Services
01.2024 - Current

Project Coordinator

Okta Professional Services
05.2023 - 01.2024

Back-up Team Leader

CGS Romania
02.2023 - 05.2023

Summer Camp Director

Freelance
01.2019 - 01.2022

Tourist Guide

Certified, Romanian Guides Tourist Association
01.2016 - 01.2019

Marketing - Marketing

Artiflex University

Okta Certified Consultant -

Okta

Okta Certified Administrator -

Okta

Okta Certified professional -

Okta

Local/National/Mountain Certified Guide -

ATGR

High School - Social Sciences

Theoretical High School Tudor Vladimirescu
Cosmin Savescu