Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Cristian Boboc

Timișoara,AR

Summary

Hello there!

First and foremost, I'm a very active and involved person, always on the lookout for a new challenge.

One of my core strengths is being a great listener and offering my undivided attention to others, so that I may provide constructive feedback and professional advice. I am strongly committed to mentoring and ensuring that team members are able to grow.

I am proud of my ability to adapt quickly to new environments and responsibilities, while maintaining a focus on customer satisfaction.

Furthermore, over the years, I have demonstrated a capacity to perform effectively under pressure, ensuring high-quality service delivery in fast-paced settings.

When I'm not at work, my pastimes allow me to be energetic and creative. I love hiking in the mountains and taking a stroll through nature to enjoy our amazing landscapes and fresh air. Since I like to believe that I have an imaginative mind, I have recently started my journey into writing and drawing, as they keep my wits sharp and are my favorite means of expression.

Overview

13
13
years of professional experience

Work History

Collection and Receivables Associate

Bosch
Timişoara
01.2023 - Current
  • Preparing customer invoices based on accounting procedures.
  • Analyzing and investigating discrepancies in invoices to determine the accuracy of charges.
  • Monitoring of customer accounts and ensuring timely payment of invoices.
  • Identifying slow-paying customers and devising up strategies to avoid future overdues.
  • Investigation of warranty claims to ensure that they are in Bosch responsibility and issue credit notes if necessary.
  • Development of work procedures and documentation based on current knowledge.
  • Offering support for colleagues in need of assistance on various topics.
  • Preparation of documents and offering support for the implementation of EDI transmission for invoices.

Order Management Specialist

Bosch
Timişoara
08.2021 - 12.2022
  • Processing and verifying customer orders, ensuring accuracy in pricing, terms and quantities.
  • Cooperate with the logistics and sales teams to ensure on-time deliveries and to solve any potential issues.
  • Act as a communication bridge between, sales and plant.
  • Communicate with customers regarding the order and delivery status.
  • Handle customer inquiries related to orders, to ensure a high level of service.
  • Collect and provide proof of delivery for EU countries.
  • Check general terms and contracts related to EU-business.
  • Coordinating access and managing customer portals for Bosch users.

Order Management Specialist

Wipro Limited
Timişoara
06.2018 - 07.2021
  • Responsible for carrying out customer service by creating integral documentation and process mapping.
  • Development of SOPs and training material based on current knowledge.
  • Communicate with persons of contact for solving issues on requests.
  • Following up, cancelling, postponing, and speeding up orders.
  • Solve invoice or any other document discrepancies in agreement with the requests.
  • Check that order information is accurate and process orders in internal tools.

Community Manager

Toluna Corporate
Timis County
11.2016 - 06.2018
  • Respond promptly to member inquiries in order to Resolve their complaints.
  • Obtain and assess Relevant information to handle inquiries.
  • Communicate and coordinate with the relevant internal department to ensure members receive a Resolution in a timely manner.
  • Perform thorough user account and activity verification.
  • Perform testing of panel websites and report findings to the appropriate department.
  • Provide feedback and insights collected from community monitoring.

Transport Coordinator

Gebrüder Weiss
Arad County
09.2014 - 11.2016
  • International and domestic coordination of transports with controlled temperature.
  • Keeping in touch with the clients in order to provide optimal transport solutions.
  • Supervising transports to ensure their safe and punctual arrival at the clients.
  • Negotiation of all rates to guarantee the most favorable prices and lower expenditures.
  • Invoicing of company clients.
  • Reception and processing of supplier and carrier invoices.

Teacher of English

Chisneu Cris Vocational School
Arad County
09.2013 - 02.2014
  • Teaching English language to students from 9th and 10th grades.
  • Planning and preparing lessons and materials for classes.
  • Class management and solving any issues arisen during classes.
  • Maintaining good order and discipline among students.
  • Providing guidance and advice to students regarding educational and social matters.

Teacher of English

Iratosu Middle School
Arad County
09.2012 - 08.2013
  • Teaching English language to students from 3rd to 8th grade.
  • Planning and preparing lessons and materials for classes.
  • Class management and solving any issues arisen during classes.
  • Maintaining good order and discipline among students.
  • Providing guidance and advice to students regarding educational and social matters.

Education

Master Degree - American/United States Studies/Civilization

West University of Timisoara
Timisoara
01.2014

Bachelor of Philology - Modern Language and Literature (English) - Romanian Language and Literature

West University of Timisoara
Timisoara
01.2012

Primary and Secondary School Teaching Qualification - Education

West University of Timisoara
Timisoara
01.2012

Skills

  • Teamwork
  • Time Management / Organizational skills
  • Creative thinking
  • Adaptability
  • SAP - working in SAP since 2018
  • Customer communication
  • Active listening
  • Emotional regulation

Languages

English
First Language
English
Advanced (C1)
C1

Timeline

Collection and Receivables Associate

Bosch
01.2023 - Current

Order Management Specialist

Bosch
08.2021 - 12.2022

Order Management Specialist

Wipro Limited
06.2018 - 07.2021

Community Manager

Toluna Corporate
11.2016 - 06.2018

Transport Coordinator

Gebrüder Weiss
09.2014 - 11.2016

Teacher of English

Chisneu Cris Vocational School
09.2013 - 02.2014

Teacher of English

Iratosu Middle School
09.2012 - 08.2013

Master Degree - American/United States Studies/Civilization

West University of Timisoara

Bachelor of Philology - Modern Language and Literature (English) - Romanian Language and Literature

West University of Timisoara

Primary and Secondary School Teaching Qualification - Education

West University of Timisoara
Cristian Boboc